Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and innovate human data operations to enhance AI development.
- Company: Prolific, a pioneer in ethical human data infrastructure.
- Benefits: Competitive salary, remote work, and a mission-driven culture.
- Why this job: Shape the future of AI with impactful research and diverse data strategies.
- Qualifications: 8+ years in operations, with expertise in AI and team leadership.
- Other info: Join a dynamic team focused on innovation and continuous improvement.
The predicted salary is between 43200 - 72000 £ per year.
Prolific is not just another player in the AI space – we are the architects of the human data infrastructure that reshapes AI development. The quality and diversity of human-generated data differentiate products and models in a world where foundational AI technologies are increasingly commoditized.
What you’ll be doing in the role
- Strategic Oversight & Leadership: Develop and execute the vision and strategy for Prolific's human data operations, aligning with company-wide goals. Lead and grow a high-performing team focused on participant acquisition, onboarding, enrichment, support, and task performance monitoring. Build a scalable operating model to ensure a high-quality supply pipeline that meets the diverse needs of AI customers.
- Participant Supply Operations: Oversee the recruitment, onboarding, and verification of participants, including domain experts and taskers, ensuring scalability and diversity. Drive the development of comprehensive upskilling programs to meet emerging AI customer requirements. Implement robust quality assurance processes to monitor task accuracy, consistency, and participant engagement.
- Training & Accreditation: Partner with the Learning Design team to create role-specific training and accreditation frameworks for AI taskers and domain experts. Ensure training initiatives are deployed via Prolific’s platform and optimised for participant success. Develop certification programs that align with the technical requirements of LLM and AI lifecycle tasks.
- Operational Excellence: Leverage data analytics to monitor participant performance, supply-demand alignment, and task quality metrics. Continuously refine operational processes to ensure efficiency, scalability, and cost-effectiveness. Collaborate with product teams to enhance platform features that improve participant experience and task fulfilment.
- Stakeholder Collaboration: Work closely with internal teams to align supply capabilities with customer needs. Act as the primary point of contact for strategic AI customer projects, ensuring alignment between supply and project deliverables. Build strong relationships with subject matter experts to access specialised knowledge for domain-specific tasks.
- Innovation & Continuous Improvement: Pioneer innovative approaches to human data operations, leveraging emerging technologies to enhance participant engagement and performance. Identify and address challenges in scaling operations, stay ahead of industry trends and ethical guidelines to shape Prolific's human data strategy.
What you’ll bring to the role
- 8+ years of experience in operations, workforce management, or a related field, ideally within AI, tech, or high-growth environments.
- Expertise in scaling human data or talent supply ecosystems with a focus on quality, efficiency, and diversity.
- Experience developing an accredited AI research and development workforce to meet client demands and building participant demand models to forecast demand and supply dynamics.
- Strong background in leading teams and managing high-impact cross-functional initiatives.
- Operational Leadership: Ability to design and execute scalable operational frameworks for global workforces or data pipelines.
- Training & Development: Experience designing and implementing training, certification, and upskilling programs for technical or specialised roles.
- Data-Driven Decision-Making: Proficiency in analysing performance metrics and using insights to drive improvements.
- Collaboration & Communication: Skilled at managing stakeholders and aligning cross-functional teams toward shared objectives.
- AI Knowledge: Familiarity with AI/ML lifecycle processes, including data labeling, annotation, and ethical considerations in human data operations.
Preferred Qualifications
- Experience in managing global crowdsourcing, gig-economy, or remote workforce platforms.
- Knowledge of Prolific’s platform and participant ecosystem, including task complexity and curation processes, with a commitment to high data quality for customers.
- Background in working with LLMs or other AI-focused applications, with understanding of task-specific requirements.
Why Prolific is a great place to work
We connect researchers and companies with a global pool of participants to collect high-quality, ethically sourced human behaviour data and feedback. This data supports developing more accurate, nuanced, and aligned AI systems. You will be part of a mission-driven culture with opportunities for impactful, groundbreaking research. Join us to access our unique human data platform and enjoy a competitive salary, benefits, and remote working options.
Benefits & Resources
Links to more information on Prolific: External Handbook, Website, YouTube.
Privacy Statement: By submitting your application, you agree that Prolific may collect your personal data for recruiting and global organisation planning. Prolific's Candidate Privacy Notice explains what personal information Prolific may process, where it may be processed, purposes for processing, and your rights.
Head of Human Data Operations employer: Prolific
Contact Detail:
Prolific Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Human Data Operations
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website that highlights your achievements and projects. This is a great way to demonstrate your expertise in human data operations and make a lasting impression.
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Understand Prolific's mission and values, and think about how your experience aligns with their goals. Tailor your responses to show you're the perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Prolific team.
We think you need these skills to ace Head of Human Data Operations
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Head of Human Data Operations role. Highlight your experience in operations and workforce management, especially in AI or tech environments, to show us you’re the perfect fit!
Showcase Your Leadership Skills: We want to see how you've led teams and managed cross-functional initiatives. Share specific examples that demonstrate your ability to develop and execute strategies, as well as how you’ve built high-performing teams.
Emphasise Data-Driven Decision Making: Since this role involves a lot of data analytics, make sure to highlight your proficiency in analysing performance metrics. Tell us about how you've used insights to drive improvements in past roles – we love a good success story!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Prolific
✨Know the Company Inside Out
Before your interview, dive deep into Prolific's mission and values. Understand how they reshape AI development through human data infrastructure. This knowledge will help you align your answers with their goals and demonstrate your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Head of Human Data Operations, you'll need to lead a high-performing team. Prepare examples of how you've successfully managed teams in the past, focusing on your strategic oversight and ability to drive operational excellence. Highlight any experience with training and upskilling programs too!
✨Be Data-Driven
Prolific values data analytics for monitoring performance and improving processes. Be ready to discuss how you've used data to make decisions in previous roles. Bring specific metrics or outcomes that showcase your analytical skills and how they contributed to operational success.
✨Prepare for Stakeholder Scenarios
Collaboration is key in this role. Think of examples where you've worked closely with stakeholders to align objectives. Be prepared to discuss how you manage relationships and ensure that supply capabilities meet customer needs, especially in high-pressure situations.
