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- Tasks: Lead and scale human data operations for AI development.
- Company: Prolific, a pioneer in human data infrastructure for AI.
- Benefits: Competitive salary, remote work, and a mission-driven culture.
- Why this job: Join us at the forefront of AI innovation and make a real impact.
- Qualifications: 8+ years in operations, with expertise in scaling human data ecosystems.
- Other info: Dynamic environment with opportunities for groundbreaking research.
The predicted salary is between 43200 - 72000 £ per year.
Prolific is not just another player in the AI space – we are the architects of the human data infrastructure that's reshaping the landscape of AI development. In a world where foundational AI technologies are increasingly commoditized, it's the quality and diversity of human-generated data that truly differentiates products and models.
We're looking for an exceptional Head of Human Data to lead and scale Prolific's human data supply team. In this pivotal role, you'll drive strategy and execution across participant acquisition, onboarding, training, and upskilling of global participants and specialists domain experts. You will oversee the curation of domain experts and AI taskers to meet the growing demands of large language model (LLM) training, research, and other AI-focused initiatives. This is a leadership position that demands operational expertise, strategic vision, and a hands‐on approach to managing a complex human data supply ecosystem. You will collaborate across teams to ensure that our human data operations deliver value, quality, and scalability for our AI customers.
What you'll be doing in the role
- Strategic Oversight & Leadership
- Develop and execute the vision and strategy for Prolific's human data operations, aligning with company-wide goals.
- Lead and grow a high‐performing team focused on participant acquisition, onboarding, enrichment, support, and task performance monitoring.
- Build a scalable operating model to ensure a high‐quality supply pipeline that meets the diverse needs of AI customers.
- Participant Supply Operations
- Oversee the recruitment, onboarding, and verification of participants, including domain experts and taskers, ensuring scalability and diversity.
- Drive the development of comprehensive upskilling programs to meet emerging AI customer requirements.
- Implement robust quality assurance processes to monitor task accuracy, consistency, and participant engagement.
- Training & Accreditation
- Partner with the Learning Design team to create role‐specific training and accreditation frameworks for AI taskers and domain experts.
- Ensure training initiatives are seamlessly deployed via Prolific's platform and optimized for participant success.
- Develop certification programs that align with the technical requirements of LLM and AI lifecycle tasks.
- Operational Excellence
- Leverage data analytics to monitor participant performance, supply-demand alignment, and task quality metrics.
- Continuously refine operational processes to ensure efficiency, scalability, and cost-effectiveness.
- Collaborate with product teams to enhance platform features that improve participant experience and task fulfillment.
- Stakeholder Collaboration
- Work closely with internal teams to align supply capabilities with customer needs.
- Act as the primary point of contact for strategic AI customer projects, ensuring alignment between supply and project deliverables.
- Build strong relationships with SMEs, ensuring access to specialized knowledge for domain-specific tasks.
- Pioneer innovative approaches to human data operations, leveraging emerging technologies and methodologies to enhance participant engagement and performance.
- Identify and address challenges in scaling human data operations, ensuring sustainable growth.
- Stay ahead of industry trends and ethical guidelines to shape Prolific's human data strategy.
What you'll bring to the role
- 8+ years of experience in operations, workforce management, or a related field, ideally within AI, tech, or high‐growth, fast‐moving environments.
- Expertise in scaling human data or talent supply ecosystems, with a focus on quality, efficiency, and diversity.
- Expertise in developing an accredited AI research and development workforce suitable to meeting current and future client demands, building participant demand models to accurately forecast demand and supply dynamics.
- Strong background in leading teams and managing high‐impact cross‐functional initiatives.
- Operational Leadership: Proven ability to design and execute scalable operational frameworks for global workforces or data pipelines.
- Training & Development: Experience in designing and implementing training, certification, and upskilling programs for technical or specialized roles.
- Data‐Driven Decision‐Making: Proficiency in analyzing performance metrics and using insights to drive improvements.
- Collaboration & Communication: Skilled at managing stakeholders and aligning cross‐functional teams toward shared objectives.
- AI Knowledge: Familiarity with AI/ML lifecycle processes, including data labeling, annotation, and ethical considerations in human data operations.
Preferred Qualifications
- Experience in managing global crowdsourcing, gig‐economy, or remote workforce platforms.
- Knowledge of Prolific's platform and participant ecosystem, including task complexity and curation processes, whilst ensuring the highest standard of human data for our customers.
- Background in working with LLMs or other AI‐focused applications, with an understanding of task‐specific requirements.
Why Prolific is a great place to work
We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high‐quality, ethically sourced human behavioral data and feedback. This data is the cornerstone of developing more accurate, nuanced, and aligned AI systems. We believe that the next leap in AI capabilities won't come solely from scaling existing models but from integrating diverse human perspectives and behaviors into AI development. By providing this crucial human data infrastructure, Prolific is positioning itself at the forefront of the next wave of AI innovation—one that reflects the breadth and the best of humanity. Working for us will place you at the forefront of AI innovation, providing access to our unique human data platform and opportunities for groundbreaking research. Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission‐driven culture.
Head of Human Data Operations in London employer: Prolific - UK Job Board?
Contact Detail:
Prolific - UK Job Board? Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Human Data Operations in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their mission and values, especially how they relate to human data operations. This will help you tailor your responses and show that you're genuinely interested in joining the team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Head of Human Data Operations. Highlight your operational expertise and strategic vision, and don’t forget to showcase your leadership skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about wanting to be part of Prolific's innovative journey in AI development.
We think you need these skills to ace Head of Human Data Operations in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Head of Human Data Operations role. Highlight your experience in operations and workforce management, especially in AI or tech environments. We want to see how your skills align with our mission at Prolific!
Showcase Your Leadership Skills: This role is all about leading a high-performing team, so don’t hold back on sharing your leadership experiences. Talk about how you've successfully managed teams and driven strategic initiatives in the past. We love seeing candidates who can inspire and motivate others!
Demonstrate Your Data Savvy: Since data-driven decision-making is key for us, make sure to include examples of how you've used data analytics to improve operations or participant engagement. Show us that you can leverage insights to drive results – it’s a big plus for this position!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Prolific - UK Job Board?
✨Know Your Stuff
Before the interview, dive deep into Prolific's mission and the role of human data in AI. Familiarise yourself with their platform and how it connects researchers with participants. This will show your genuine interest and understanding of the company's goals.
✨Showcase Your Leadership Skills
As a Head of Human Data Operations, you'll need to demonstrate your leadership experience. Prepare examples of how you've successfully led teams, managed cross-functional projects, and scaled operations in previous roles. Be ready to discuss specific challenges you faced and how you overcame them.
✨Data-Driven Mindset
Prolific values data analytics, so come prepared to discuss how you've used data to drive decisions in past roles. Think about metrics you've monitored, how you've improved processes based on data insights, and any tools or methodologies you've employed.
✨Engage with Questions
Interviews are a two-way street! Prepare thoughtful questions that reflect your understanding of the role and the company. Ask about their current challenges in human data operations or how they envision the future of AI at Prolific. This shows you're not just interested in the job, but also in contributing to their success.
