Strategic ITSM/ESM Leader & Expert Advisor

Strategic ITSM/ESM Leader & Expert Advisor

Freelance 50000 - 65000 £ / year (est.) Working from home possible
Prolific North

At a Glance

  • Tasks: Share your ITSM/ESM expertise and influence future AI models.
  • Company: Prolific North, a leader in tech insights and research.
  • Benefits: Competitive pay, flexible remote work, and the chance to shape industry standards.
  • Other info: Join a network of experts and enjoy a dynamic, collaborative environment.
  • Why this job: Make a real impact by providing valuable insights to researchers.
  • Qualifications: Hands-on experience with ITSM/ESM platforms and strong analytical skills.

The predicted salary is between 50000 - 65000 £ per year.

Prolific North is seeking IT and Tech Leaders with hands-on experience in ITSM/ESM platforms to join their Expert Network. You'll share expertise with researchers needing real-world IT insights and get paid for it.

In this role, you will answer research questions, review scenarios, and provide feedback on ITSM/ESM processes. Enjoy competitive pay rates and the flexibility to work from home while influencing AI models of the future.

Strategic ITSM/ESM Leader & Expert Advisor employer: Prolific North

Prolific North is an exceptional employer that values the expertise of IT and Tech Leaders, offering a unique opportunity to work flexibly from home while contributing to cutting-edge research in ITSM/ESM. With competitive pay rates and a collaborative work culture, employees can expect to grow their professional skills and influence the development of future AI models, making this role both meaningful and rewarding.

Prolific North

Contact Details:

Prolific North Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Strategic ITSM/ESM Leader & Expert Advisor

Get Involved in IT Consulting Communities

Join popular online forums and communities specifically for IT consultants, like Spiceworks or TechRepublic. This is a fab way to connect with potential clients and stay updated on industry trends that could lead to freelance gigs.

Showcase Your Skills with a Public Portfolio

Create a portfolio website where you showcase your IT consulting projects, case studies, and testimonials from past clients. This not only builds your credibility but also makes it easier for potential clients to see what you can offer.

Utilise Freelance Platforms

Don’t shy away from platforms like Upwork or Freelancer. They're great for finding freelance gigs in IT consulting. Just make sure your profile is well-crafted and highlights your skills effectively—first impressions matter!

Tap into Your Network

Reach out to your existing connections in the IT sector and let them know you’re available for freelance projects. This could also mean attending local tech meetups or webinars where you can not only learn but find new clients. And remember, if you see a role that looks right, apply through our website at Prolific North for the best chance!

We think you need these skills to ace Strategic ITSM/ESM Leader & Expert Advisor

ITSM Expertise
ESM Knowledge
Research Skills
Scenario Review
Feedback Provision
Process Improvement
Communication Skills

Some tips for your application 🫡

Show Off Your Tech Toolbox:Let’s be real: in IT consulting, your skills and tools can make or break the project. Make sure your CV includes a solid list of the technologies you’ve worked with and any specific programming languages you're fluent in. If you’ve got experience with project management tools, like JIRA or Trello, shout about that too! It shows you're not just a tech head, but you can manage the chaos too.

Your Portfolio is Your Best Mate:As a freelancer, your portfolio is your calling card. Make it shine! Include case studies of projects you’ve worked on that highlight your problem-solving skills and the impact of your work. Make sure to detail the challenges faced and how you overcame them—clients love to see tangible results. A well-structured portfolio is your best chance to impress!

Tailor Your Approach:Unlike full-time applications, freelance gigs need that personal touch. Write a cover letter that doesn't just highlight your skills but also your understanding of Prolific North and what they’re looking for. Explain how your unique approach can solve their challenges. This kind of personalisation shows you care and sets you apart from the cookie-cutter applications.

Be Clear on Your Rates and Availability:When applying for freelance roles, clarity is key! Include your rates and availability upfront in your application to avoid any confusion later. This honesty will save both you and Prolific North time, and it shows you’re serious about doing business. We believe it’s best to be transparent right from the get-go!

How to prepare for a job interview at Prolific North

Showcase Your Problem-Solving Skills

In IT consulting, they’ll want to see how you tackle real-life client issues. Prepare to discuss specific case studies from your freelance experience where you've demonstrated your problem-solving prowess. Come armed with examples that highlight the strategies you used and the results achieved.

Pitch Your Portfolio Like a Pro

As a freelancer, your portfolio is your calling card. Make sure it’s not just a collection of past projects but a narrative of your journey. Be ready to discuss how each project reflects your capability and how you can bring value to Prolific North. Tailor this pitch to highlight projects that align closely with what they seek.

Brush Up on the Latest Tech Trends

IT consulting is all about staying ahead of the game. Make sure you’re familiar with the latest tools and technologies that are shaping the industry. You might get asked about a specific platform or software, so having fresh knowledge will give you the edge over other candidates.

Be Prepared for Hypothetical Scenarios

Expect some hypothetical or situational questions that assess how you'd handle various client scenarios. Practice thinking on your feet and responding to questions about project challenges or client interactions. This shows your adaptability and readiness for the freelance lifestyle, which works differently from traditional employment.