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For Companies At a Glance
- Tasks: Join a friendly team to repair and service groundcare machinery on-site.
- Company: A family-owned business with over 70 years of experience in machinery services.
- Benefits: Enjoy a competitive salary, company vehicle, bonus scheme, and extensive training.
- Why this job: Be part of an award-winning team that values support, training, and community impact.
- Qualifications: Previous experience in related fields is ideal; training provided for the right candidate.
- Other info: Opportunities for volunteering and social events with your team.
Full time Monday - Friday 45 hours
COMPANY OVERVIEW
Established in 1947, our client is proud to remain a wholly owned family business committed to providing an unparalleled end-to-end service for all machinery and equipment needs in Agriculture, Groundcare, Construction and Arboriculture. A friendly, family business that is home to some of the UK’s finest machinery franchises, all supported by the most knowledgeable Sales, Parts and Service teams in the country. Our client lives up to their reputation as an award-winning, professional machinery and service provider. This boils down to their dedicated team of almost 200 people who always go the extra mile to deliver, their experience that stretches over 70 years and their extensive product portfolio. As members of the Armed Forces Covenant, they are proud to support and welcome applications from service leavers, ex-military personnel and forces family members.
JOB PURPOSE
Our client is currently looking for top-flight Groundcare Service Engineers to join their Service Departments in Guildford. You would be joining a very knowledgeable and friendly team. Whilst the work is technically challenging, our client looks to provide a well-structured training programme. Much of the repair and service work is carried out on-site, so a fully expensed vehicle will be provided. The mainly mobile role means that every day is different, but you still retain the support of the base. The majority of their work tends to be with contractors, councils, schools, golf courses and private estates.
JOB SPECIFICATION
- Repair and service a variety of groundcare machinery
- Repair, maintain and service fine turf machinery
- Have knowledge of diesel engines, transmissions, electrics and hydraulics
- During quieter times, you may be expected to complete some workshop-based servicing.
- Dealing with customers as you’ll be speaking to many of them about the service, repair, diagnostic or warranty work that you have undertaken and ensuring they are happy with the job before moving on to the next.
QUALIFICATIONS/EXPERIENCE
- Previous experience in the agriculture, groundcare or fine turf industry would be ideal but product training is provided.
- You will already have a solid foundation, ideally possessing a good knowledge of diesel engines, transmissions, electrics and hydraulics - many of these skills will be interchangeable from related industries.
- Full UK Driving licence.
- Excellent customer service skills
- Maths and English to GCSE level.
- A qualification in land-based or mechanical engineering.
SALARY/BENEFITS
- A salary of up to £35,000 per annum
- Company bonus scheme
- Company pension scheme
- A company vehicle suited to your role and fuel card.
- Life Assurance of £25,000
- 23 days Annual Leave plus all Bank Holidays, which increases with service.
- Free on-site parking
- Membership of Network Benefits, giving you access to discounts on everyday purchases like grocery shopping and clothing retailers as well as holidays and days out.
- Access to our client's Employee Assistance Programme offering help with your mental and physical wellbeing when you need it along with a host of other support, including financial and legal advice services and counselling.
- Enhanced Sickness pay based on length of service.
- Volunteering days for our chosen charity.
- Social events with your team.
- Extensive company training.
Please call Steve for more information and email a copy of your CV to prompt a call back.
Service Technician (Ground care) employer: Project Start Recruitment Solutions
Contact Detail:
Project Start Recruitment Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Technician (Ground care)
✨Tip Number 1
Familiarise yourself with the specific machinery and equipment used in groundcare. Research the brands and models that the company works with, as this knowledge will help you stand out during interviews and discussions.
✨Tip Number 2
Highlight any relevant experience you have in customer service. Since you'll be interacting with clients regularly, showcasing your ability to communicate effectively and ensure customer satisfaction can give you an edge.
✨Tip Number 3
Network with professionals in the agriculture and groundcare sectors. Attend industry events or join online forums to connect with others in the field, which could lead to valuable insights and potential referrals.
✨Tip Number 4
Prepare for technical questions related to diesel engines, transmissions, electrics, and hydraulics. Brush up on your knowledge in these areas, as demonstrating your expertise will show that you're ready for the challenges of the role.
We think you need these skills to ace Service Technician (Ground care)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Service Technician in Groundcare. Familiarise yourself with the specific skills required, such as knowledge of diesel engines and customer service.
Tailor Your CV: Customise your CV to highlight relevant experience in agriculture, groundcare, or fine turf industries. Emphasise any technical skills related to machinery repair and maintenance, as well as your customer service abilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention why you are interested in working for this family-owned business and how your background aligns with their values and mission.
Highlight Relevant Qualifications: Ensure you mention any qualifications in land-based or mechanical engineering, as well as your GCSEs in Maths and English. This will demonstrate your suitability for the technical aspects of the job.
How to prepare for a job interview at Project Start Recruitment Solutions
✨Show Your Technical Knowledge
Make sure to brush up on your understanding of diesel engines, transmissions, electrics, and hydraulics. Be prepared to discuss your previous experiences with these systems, as well as any relevant training you've received.
✨Demonstrate Customer Service Skills
Since the role involves dealing with customers, be ready to share examples of how you've provided excellent customer service in the past. Highlight your ability to communicate effectively and ensure customer satisfaction.
✨Emphasise Teamwork and Adaptability
This position is part of a friendly team, so it's important to show that you can work well with others. Share experiences where you've collaborated successfully and adapted to changing situations, especially in a mobile role.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company and the role. This shows your genuine interest and helps you understand if the company culture aligns with your values, especially regarding their commitment to employee wellbeing and training.
