At a Glance
- Tasks: Maintain and repair fire and security systems in retail stores across the region.
- Company: Leading UK facilities management provider with a strong reputation.
- Benefits: Competitive salary, company vehicle, private healthcare, and 33 days holiday.
- Other info: Ongoing training and development opportunities in a dynamic work environment.
- Why this job: Join a supportive team and make a real difference in safety and security.
- Qualifications: GCSEs, electrical competency, and experience with fire alarms and CCTV preferred.
A leading UK-wide facilities management provider is continuing to strengthen its Fire & Security division across the South region. The organisation delivers specialist technical services to major retail and commercial clients, supporting large-scale estates with planned and reactive maintenance solutions. With a strong national presence and a reputation for operational excellence, the business provides fully integrated maintenance services across fire safety, security systems, electrical, and building compliance disciplines. The company is recognised for its structured processes, technical expertise, and long-standing client partnerships.
An opportunity has arisen for a Fire & Security Technician to join the Middlesborough region, delivering maintenance and compliance services across designated retail stores.
JOB PURPOSE
To act as the technical specialist for designated stores, delivering first-call response and maintenance across Fire Alarms, CCTV, EAS, Access Control, PA systems, and Automatic Pedestrian Gates, ensuring full compliance and minimal disruption to store operations.
JOB DUTIES
- Carry out planned preventative maintenance (PPM) and reactive repairs within agreed KPIs including response, first fix, and closure targets.
- Conduct Fire Alarm PPM visits in accordance with BS5839 standards.
- Ensure all Fire Alarm systems remain compliant with BS 5839 and report defects where necessary.
- Respond promptly to service calls from the Helpdesk during working hours and whilst on call.
- Identify non-repairable faults and recommend appropriate corrective actions.
- Order replacement parts in line with company procedures and ensure timely installation upon delivery.
- Complete all documentation and digital reports accurately in line with company standards.
- Liaise with site Duty Managers during each visit to communicate repair updates and operational risks.
- Carry out surveys and technical reports as required by management.
- Ensure all works are completed in line with Health & Safety policies and company procedures.
- Maintain tools and equipment to ensure readiness and compliance at all times.
- Attend relevant training courses and complete mandatory online training modules.
- Comply with all statutory regulations and company Health & Safety requirements.
JOB RESPONSIBILITIES
- Represent the company in a professional and competent manner at all times.
- Build and maintain strong working relationships with client site teams and colleagues.
- Deliver work efficiently and cost-effectively while maintaining high technical standards.
- Ensure compliance with contractual obligations and service level agreements.
- Work collaboratively with internal teams to meet operational targets and service delivery standards.
- Demonstrate flexibility to support operational requirements and on-call rota participation.
SKILLS & EXPERIENCE REQUIRED
- GCSE standard education or equivalent.
- Electrical competency qualification (NVQ or City & Guilds) desirable.
- Proven experience working with Fire Alarm systems and CCTV (IP and analogue).
- Full UK driving licence.
- Ability to work independently with minimal supervision.
- Good written and verbal communication skills.
- Customer-focused approach with a professional manner.
- PC literate and confident using digital reporting systems.
- Ability to distinguish colours as required for electrical/electronic maintenance work.
- Willingness to work flexible hours and participate in on-call duties.
SALARY & BENEFITS
- £39,199 basic salary
- 42.5 hours per week, full-time permanent role
- 33 Days Holiday
- Company vehicle provided + Fuel Card
- Company pension scheme
- Private healthcare
- On-call rota participation (details discussed at interview)
- Ongoing training and development opportunities
- Supportive team environment within a national organisation
Please call Jason on (phone number removed) and please apply to this advert to prompt a call back.
Fire & Security Technician in Middlesbrough employer: Project Start Recruitment Solutions
As a leading facilities management provider, we pride ourselves on our commitment to operational excellence and employee development. Joining our team as a Fire & Security Technician in the Middlesborough region means being part of a supportive work culture that values technical expertise and offers ongoing training opportunities, alongside competitive benefits such as a company vehicle, private healthcare, and 33 days of holiday. Our structured service delivery model ensures you will work with clear KPIs and have the chance to build long-term client relationships while making a meaningful impact in the safety and security of major retail and commercial clients.
Contact Details:
Project Start Recruitment Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Fire & Security Technician in Middlesbrough
✨Tip Number 1
Network like a pro! Reach out to your connections in the fire and security industry. Attend local events or join online forums where you can meet potential employers or colleagues. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews! Research the company and its services thoroughly. Understand their approach to fire safety and security systems. We want you to be able to discuss how your skills align with their needs, so practice common interview questions and have examples ready.
✨Tip Number 3
Show off your technical skills! If you’ve got experience with fire alarms, CCTV, or any other relevant tech, make sure to highlight that in conversations. We want you to demonstrate your expertise and how you can contribute to maintaining compliance and operational excellence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who are ready to join our team and make a difference in the fire and security sector.
We think you need these skills to ace Fire & Security Technician in Middlesbrough
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your experience with fire alarm systems and CCTV in your application. We want to see how your skills match up with what we're looking for, so don’t hold back!
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and get straight to the point. We appreciate a well-structured application that’s easy to read.
Tailor Your Application:Take a moment to customise your application for this role. Mention specific duties from the job description that you’ve done before. It shows us you’re genuinely interested and have done your homework!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people quickly. Plus, it makes the whole process smoother for everyone involved!
How to prepare for a job interview at Project Start Recruitment Solutions
✨Know Your Stuff
Make sure you brush up on your knowledge of fire alarm systems, CCTV, and other security technologies. Familiarise yourself with British Standards like BS5839, as you'll likely be asked about compliance during the interview.
✨Showcase Your Experience
Prepare to discuss specific examples from your past work where you've successfully handled maintenance or repairs. Highlight any instances where you met KPIs or improved service delivery, as this will demonstrate your ability to meet the company's operational standards.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, such as how you'd handle a non-repairable fault or a tight deadline. Think through your problem-solving process and be ready to explain your thought process clearly.
✨Communicate Effectively
Since you'll be liaising with site Duty Managers and colleagues, practice your communication skills. Be prepared to discuss how you would keep everyone informed about repair updates and operational risks, showcasing your customer-focused approach.
