Help Desk

HELP DESK ADVISOR – FACILITIES MANAGEMENT

Our client was established in 1994 and provides M&E Maintenance nationwide to the commercial & industrial sectors, plus specialist services in Retail and Water Hygiene 24 hours a day, 7 days a week, 365 days a year.

The company now has strategic offices and Service Centres throughout the length & breadth of the UK and is committed to innovation in delivering FM.

This Facilities Maintenance company with locations nationwide are currently looking for a Help Desk Advisor to be based in Bristol for a busy FM division.

JOB PURPOSE

Responsibilities:

• Answering calls
• Logging Calls – Raising jobs on the internal system
• Allocating Reactive/Maintenance jobs
• Timesheets / Expenses.

You must have:

• Experience of working within a similar position
• Must be a team player
• Excellent computer skills and accuracy
• Experience of using Elogbooks – knowledge of this would be an advantage
• Knowledge of Facilities Maintenance would also be an advantage.

Hours are Monday to Friday 9am to 5pm

Salary – £25,000

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Administrative and Customer Service

Industries

Facilities Services

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