At a Glance
- Tasks: Design and deliver scalable ServiceNow solutions while leading innovative projects.
- Company: Leading global IT services supplier with a hybrid work culture.
- Benefits: Competitive day rate, flexible remote work, and opportunities for professional growth.
- Other info: Exciting opportunity for career advancement in a fast-paced environment.
- Why this job: Join a dynamic team and shape the future of enterprise solutions with cutting-edge technology.
- Qualifications: Proven experience in ServiceNow architecture and strong communication skills.
Our client, a leading global supplier for IT services, requires a ServiceNow Technical Architect to be based at their client's office in Crawley, UK. This is a hybrid role - you can work remotely in the UK and attend the Crawley office 2-3 days per week. This is a 6+ month temporary contract to start ASAP. Day rate: Competitive Market rate.
As a ServiceNow Technical Architect, you will be responsible for designing, governing, and delivering scalable, high-quality ServiceNow platform solutions that align with business objectives and enterprise architecture standards. You will act as the technical authority for ServiceNow implementations, ensuring best practices, platform optimization, and long-term maintainability across projects.
Key Responsibilities:- Define and maintain a scalable, future-ready ServiceNow architecture for global environments.
- Lead architecture/design workshops, gap analysis, and provide technical governance.
- Drive implementation of ServiceNow modules across ITSM Pro, ITOM, ITAM, HRSD, IRM, and Financial Planning.
- Integrate ServiceNow with Active Directory, observability tools, and other enterprise systems.
- Establish and enforce platform governance, design standards, and release management processes.
- Ensure compliance with GDPR, cybersecurity policies, and audit requirements.
- Drive innovation through AI, predictive intelligence, automation, and low-code/no-code capabilities.
- Support Lighthouse implementations as scalable models for global rollouts.
- Collaborate with SIAM, OCM, and IT business units to drive adoption and maturity uplift.
- Lead design authority forums; mentor developers and administrators.
- Provide hypercare support, knowledge transfer, and user training during implementations.
- Proven experience delivering enterprise-scale global ServiceNow transformation programs spanning multi-country rollouts and complex IT landscapes.
- Deep expertise in ITSM Pro, CMDB/CSDM, IRM and end-to-end ServiceNow platform architecture, with demonstrated capability to design scalable and governed enterprise solutions.
- Strong experience defining and implementing CMDB strategy aligned to CSDM, including data model design, life cycle governance, and operationalization at enterprise scale.
- Ability to deliver solution architecture and technical designs strictly aligned to customer-defined platform standards, governance models, and design authority frameworks (HT standards).
- Broader platform/solution architecture for all other ServiceNow outcomes.
- Strong communication, stakeholder management, leadership, documentation, and team collaboration.
- Expertise in multiple ServiceNow modules: ITSM, ITOM, ITAM, HRSD, IRM, Financial Planning.
- Multi-industry enterprise IT operations, cybersecurity, manufacturing, and global service delivery programs.
Due to the volume of applications received, unfortunately we cannot respond to everyone. If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion.
ServiceNow Technical Architect in Crawley employer: Project Recruit
Join a leading global IT services provider as a ServiceNow Technical Architect, where you will thrive in a dynamic hybrid work environment based in Crawley, UK. Our company fosters a culture of innovation and collaboration, offering competitive day rates and opportunities for professional growth through mentorship and involvement in cutting-edge projects. With a commitment to employee development and a focus on delivering high-quality solutions, we provide a rewarding workplace that empowers you to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Technical Architect in Crawley
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with ServiceNow. A friendly chat can lead to insider info about job openings or even referrals that could give you an edge.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your ServiceNow projects and achievements. This gives potential employers a tangible look at what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common questions related to ServiceNow architecture. We recommend doing mock interviews with friends or using online platforms to get comfortable discussing your experience and technical knowledge.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace ServiceNow Technical Architect in Crawley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the ServiceNow Technical Architect role. Highlight your experience with ServiceNow modules and any relevant projects you've worked on. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past work that demonstrate your expertise in ServiceNow architecture and governance.
Showcase Your Communication Skills:As a ServiceNow Technical Architect, strong communication is key. In your application, make sure to highlight your stakeholder management and collaboration experiences. We love seeing how you’ve led teams or mentored others!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and keep track of it. Plus, it shows you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at Project Recruit
✨Know Your ServiceNow Inside Out
Make sure you’re well-versed in the ServiceNow platform, especially the modules mentioned in the job description like ITSM Pro, ITOM, and IRM. Brush up on your knowledge of enterprise-scale transformations and be ready to discuss specific projects where you've implemented these solutions.
✨Showcase Your Architectural Skills
Prepare to talk about your experience in defining and maintaining scalable architectures. Have examples ready that demonstrate your ability to lead design workshops and perform gap analyses. This will show that you can not only design but also govern and deliver high-quality solutions.
✨Communicate Effectively
Strong communication is key for this role. Practice articulating complex technical concepts in a way that’s easy to understand. Be prepared to discuss how you’ve managed stakeholders and collaborated with teams in previous roles, as this will highlight your leadership skills.
✨Be Ready for Technical Questions
Expect some deep-dive technical questions during the interview. Review best practices for platform optimisation and governance, and be ready to explain how you ensure compliance with standards like GDPR and cybersecurity policies. This will demonstrate your thorough understanding of the role's requirements.
