At a Glance
- Tasks: Lead contract management for innovative telecom services and drive customer satisfaction.
- Company: Join a leading telecommunications company with a hybrid work culture.
- Benefits: Enjoy competitive salary, flexible working, and opportunities for professional growth.
- Other info: Collaborative environment with strong focus on compliance and performance.
- Why this job: Make an impact in the telecom industry while developing your career in contract management.
- Qualifications: 3+ years in contract management, preferably in telecom or tech sectors.
The predicted salary is between 56700 - 69300 £ per year.
We are partnering with a leading Telecommunications company to recruit an experienced Contract Manager.
Reporting to the Head of Contract & Commercial Performance, you will lead the execution and lifecycle management of power as a Service (PaaS), Infrastructure as a Service (IaaS), and Coverage as a Service (CaaS) contracts. In this pivotal commercial role, you will balance strategic portfolio growth with operational contract delivery, driving customer satisfaction, enforcing service level agreement (SLA), mitigating commercial risk, and optimizing revenue generation across the mobile infrastructure portfolio.
- Develop and implement strategies to optimize contract lifecycle management.
- Evaluate contract proposals and deliver strategic recommendations aligned with business priorities.
- Build strong relationships with key decision-makers at potential and existing customer accounts.
- Proactively monitor performance against SLAs, mitigating risks to ensure operational and regulatory compliance.
- Oversee all contract amendments, variations, renewals, and dispute resolutions in accordance with policy.
- Collaborate with internal teams, including Technical Experts, Strategic Account Leads, New Business Managers, Legal, Finance, and Operational teams.
- Prepare and present reports on contract performance, revenue generation, customer satisfaction, and strategic initiatives.
- Support regulatory, health & safety, environmental, business continuity, and information security standards.
Minimum 3 years of contract management experience within telecommunications, technology, or digital infrastructure sector.
Experience managing complex commercial contracts through their full lifecycle with enterprise or public sector customers.
Degree in Business, Commercial Management, Law, Engineering, Finance, or equivalent practical experience.
Professional certification in contract or commercial management (e.g., WCC, CIPS, CCCM, or NEC qualifications) is a bonus.
Exceptional communication, negotiation, presentation, and stakeholder management skills.
Strong organization and time management skills, with the ability to prioritize tasks and work independently in a fast-paced environment.
Contract Manager - Telecoms - Hybrid in Theale employer: Project People
Join a dynamic and innovative team at a leading UK mobile and digital infrastructure business, where your expertise as Head of Business Change will be pivotal in driving transformation. Enjoy a hybrid working model that promotes work-life balance, alongside a culture that values collaboration, professional growth, and the opportunity to lead a high-performing multidisciplinary team. With a focus on employee development and a commitment to delivering impactful change, this role offers a unique chance to influence key business outcomes in a thriving sector.
