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- Tasks: Manage and optimise critical business platforms while ensuring high performance and security.
- Company: Join a leading UK mobile infrastructure organisation with a focus on innovation.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Shape the future of digital applications and make a real impact in a transforming business.
- Qualifications: Experience in platform delivery, strong communication skills, and ITIL certification.
- Other info: Be part of a dynamic team driving continuous improvement and strategic direction.
The predicted salary is between 36000 - 60000 £ per year.
Join a leading UK mobile infrastructure organisation as an IT Digital & Business Application Support Manager, where you will shape the performance, stability, and strategic direction of critical business platforms. In this role, you will own and champion several core digital and business applications, ensuring high availability, security, scalability, and optimal performance.
Working closely with internal stakeholders and external suppliers, you will define short- to medium-term platform roadmaps, support the adoption of new functionality, and identify enhancements that deliver measurable business value. You will also be responsible for overseeing vendor performance, managing contracts, and working with Procurement to ensure commercial compliance, mitigate risk, and address service issues.
Key Responsibilities- Manage and optimise business‑critical platforms and services
- Provide strong technical and commercial leadership
- Oversee service delivery, contract management, and vendor performance
- Engage effectively with both technical and non‑technical stakeholders
- Lead cross‑functional teams and resolve issues proactively
- Manage financial oversight and support commercial negotiations
- Proven experience in platform or service delivery within a matrix environment
- Strong customer‑focused mindset
- Excellent communication and stakeholder management skills
- A-Levels (or equivalent)
- ITIL V3 or V4 Foundation certified
This is an excellent opportunity to influence platform strategy, drive continuous improvement, and play a key role in a business undergoing significant transformation.
Please send your CV to jagadeshwar.sandhi@projectpeople.com
Application Support Manager in Theale employer: Project People
Contact Detail:
Project People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Manager in Theale
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We recommend practising common interview questions and tailoring your answers to highlight your experience with platform management and stakeholder engagement. Show them you’re the perfect fit!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. We suggest mentioning something specific from your conversation to remind them why you’re the ideal candidate for the Application Support Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged in their job search.
We think you need these skills to ace Application Support Manager in Theale
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your experience in platform or service delivery, and don’t forget to mention any relevant certifications like ITIL V3 or V4.
Showcase Your Leadership Skills: As an Application Support Manager, you'll need to demonstrate strong technical and commercial leadership. Use your application to share examples of how you've led cross-functional teams or managed vendor performance in the past.
Engage with Stakeholders: Communication is key! Make it clear in your application how you’ve effectively engaged with both technical and non-technical stakeholders. This will show us that you can bridge the gap between different teams.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Project People
✨Know Your Platforms
Make sure you have a solid understanding of the business-critical platforms mentioned in the job description. Research BMC Helix, Unit4 Agresso, and any ERP systems relevant to the role. Being able to discuss these platforms confidently will show your technical expertise and readiness for the position.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in managing cross-functional teams and delivering service excellence. Think about specific situations where you’ve led a team through challenges or improved service delivery. This will demonstrate your capability to provide strong technical and commercial leadership.
✨Engage with Stakeholders
Since the role involves working closely with both technical and non-technical stakeholders, practice how you would communicate complex ideas simply. Prepare to discuss how you've successfully engaged with different stakeholders in the past, as this will be crucial for your success in the role.
✨Understand Contract Management
Brush up on your knowledge of contract management and vendor performance oversight. Be ready to discuss your experience in managing contracts and ensuring compliance. This will show that you can handle the commercial aspects of the role effectively.
