At a Glance
- Tasks: Enable access and support colleagues in efficient IT service delivery.
- Company: Join MBNL's dynamic Technology & Information team.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Exciting role with opportunities for continuous improvement and digital transformation.
- Why this job: Make a real impact by ensuring timely access to essential IT tools.
- Qualifications: Degree level education or equivalent experience; strong organisational skills.
The predicted salary is between 27000 - 33000 £ per year.
IT Fulfilment Administrator
Enable access. Support colleagues. Drive efficient IT service delivery.
The IT Fulfilment Administrator plays a key role within MBNL's Technology & Information function, supporting the delivery and administration of IT services across the organisation.
Working closely with MBNL colleagues, suppliers, and service partners, the role ensures users have timely access to approved systems and tools while supporting licence management, onboarding activities, reporting, and operational governance across Corporate and Enterprise IT services.
Why this role matters;
Reliable access to systems, applications, and data is fundamental to MBNL's ability to operate efficiently and safely.
This role helps ensure that employees, partners, and suppliers have access to the right tools at the right time, while maintaining security, governance, and operational control.
By supporting IT service fulfilment and digital transformation activities, the role contributes directly to the effectiveness of MBNL's technology environment.
This is a hybrid role with a minimum of 2 days per week in our Central Reading office.
- What you'll be here to do;
- Facilitate user access to Corporate and Enterprise IT systems and tools
- Support onboarding activities for employees, partners, suppliers, and external organisations
- Provide guidance and support for accessing approved IT applications and services
- Monitor software licence utilisation across Microsoft 365, Azure, Sitetracker, and other platforms
- Support forecasting, procurement, and management of software licences and IT tools
- Assist with managing access to documents, systems, and data to maintain security compliance
- Support maintenance of the IT Operational Risk Register
- Produce and enhance reports, spreadsheets, and management information
- Work closely with business stakeholders to ensure appropriate access controls are maintained
- Support document management, planning activities, and updates to key operational artefacts
- Identify opportunities for continuous improvement across IT fulfilment processes and services
- Who we're looking for;
- Degree level education or equivalent professional experience
- Good working knowledge of Microsoft Office applications and Copilot
- Strong organisational and administrative skills
- Ability to work accurately across multiple tasks and priorities
- Strong communication and stakeholder engagement skills
- A proactive, self‑motivated approach with an inquisitive mindset
- Ability to analyse information and develop clear reporting outputs
- Interest in technology, processes, and continuous improvement
- If you also have the following, we'd especially like to hear from you;
- Experience supporting IT service delivery or system administration activities
- Experience with licence management, software asset management, or IT governance processes
- Interest or experience in cyber security
- Experience supporting digital transformation or technology change initiatives
- Project People is acting as an Employment Business in relation to this vacancy
IT Fulfilment Administrator in Reading employer: Project People
Project People is an exceptional employer that prioritises employee experience and professional growth, making it an ideal place for HR professionals looking to make a meaningful impact. Located in the vibrant city of Glasgow, we offer a collaborative work culture that fosters innovation and continuous improvement, alongside a hybrid working model that promotes work-life balance. Our commitment to developing talent ensures that employees have ample opportunities for advancement within a supportive and dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land IT Fulfilment Administrator in Reading
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Project People values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Project People might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Project People!
✨Direct Apply to Project People
Let's not forget to apply directly through the Project People website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Fulfilment Administrator in Reading
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Project People.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Project People. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Project People
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
