Reading (Hybrid - 2 days per week in the office)
12 month FTC
Create brilliant foundations. Simplify employee journeys. Enable a great employee experience.
MBNL is seeking an Employee Experience Coordinator/Advisor to join our People, Programmes & Change team. This is an exciting opportunity to play a key role in shaping and improving the experience employees and managers have throughout the employee lifecycle.
You'll be responsible for delivering high-quality People administration, responding to employee queries, maintaining accurate data and reporting, and continuously improving processes and self-service solutions. Working closely with colleagues across the People function and wider business, you'll help ensure every employee interaction is simple, effective and engaging.
What you'll be doing
- Coordinating employee lifecycle activities, from onboarding through to offboarding
- Managing and improving employee and manager-facing HR content and self-service resources
- Handling employee queries and identifying opportunities to simplify and automate recurring requests
- Producing People reporting and insights across areas such as absence, hybrid working, surveys and performance activity
- Maintaining accurate employee records and supporting employee relations administration
- Supporting managers with guidance, resources and engagement activities
- Ensuring employee data is accurate, secure and managed appropriately
- Working collaboratively across People and Business Enablement teams to provide seamless support
- Identifying and implementing process improvements that enhance the employee experience
What we're looking for
- A customer-focused approach and genuine passion for delivering a great employee experience
- Strong administration, organisation and prioritisation skills
- Ability to manage multiple tasks and deadlines in a fast-paced environment
- Excellent attention to detail and confidence working with data and reporting
- Strong communication skills and the ability to build relationships at all levels
- A proactive mindset with a focus on continuous improvement
- High levels of integrity and discretion when handling sensitive information
- Good Microsoft Office skills and the ability to quickly learn new systems and tools
We'd particularly like to hear from you if you have
- Previous experience within HR, People Operations or Employee Experience
- Experience supporting employee lifecycle administration and HR processes
- Exposure to employee relations administration
- Experience improving, simplifying or automating processes
- Experience producing HR reporting, dashboards or management information
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Employee Experience Coordinator/Advisor in Reading employer: Project People
Join a dynamic and innovative team at a leading UK mobile and digital infrastructure business, where your expertise as Head of Business Change will be pivotal in driving transformation. Enjoy a hybrid working model that promotes work-life balance, alongside a culture that values collaboration, professional growth, and the opportunity to lead a high-performing multidisciplinary team. With a focus on employee development and a commitment to delivering impactful change, this role offers a unique chance to influence key business outcomes in a thriving sector.
