At a Glance
- Tasks: Coordinate network changes and ensure smooth operations for a leading mobile network.
- Company: Join MBNL, a key player in the mobile network industry.
- Benefits: 12-month contract with opportunities for growth and development.
- Other info: Dynamic role with a focus on teamwork and operational excellence.
- Why this job: Be at the heart of change management and make a real impact on network performance.
- Qualifications: ITIL Foundation certification and experience in Change Management required.
The predicted salary is between 36000 - 60000 £ per year.
12 month FTC Reading/Home MBNL is looking for a Change Enablement Specialist to keep our shared mobile network running safely, smoothly, and without disruption. You’ll sit at the centre of our Operational Services team, making sure every network change is controlled, low-risk, and delivers real value for EE/BT and Three.
Responsibilities of the Change Enablement Analyst include:
- Coordinate and govern network change activity
- Manage emergency change requests
- Monitor availability, outages, and permits
- Analyse trends to improve supplier and operational performance
- Support change boards and governance forums
- Assess risk and impact for all planned activities
- Ensure compliance with site access, permits, and handover processes
The successful Change Enablement Analyst will have:
- ITIL Foundation (V3/4) or equivalent
- Experience in Change & Availability Management
- Strong communication and organisational skills
- Ability to manage and improve supplier performance
Nice to have:
- Working with remote/cross-functional teams
- Mobile/fixed network safety or compliance knowledge
- BMC Remedy experience
- JV environment experience
Change Enablement Analyst in Reading employer: Project People
Project People is an exceptional employer that prioritises employee experience and professional growth, making it an ideal place for HR professionals looking to make a meaningful impact. Located in the vibrant city of Glasgow, we offer a collaborative work culture that fosters innovation and continuous improvement, alongside a hybrid working model that promotes work-life balance. Our commitment to developing talent ensures that employees have ample opportunities for advancement within a supportive and dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Change Enablement Analyst in Reading
✨Tip Number 1
Network with industry professionals! Reach out to people in your field on LinkedIn or attend local meetups. We can’t stress enough how valuable connections can be when it comes to landing that Change Enablement Analyst role.
✨Tip Number 2
Prepare for interviews by practising common questions related to change management and operational services. We recommend using the STAR method to structure your answers, showcasing your skills and experiences effectively.
✨Tip Number 3
Showcase your knowledge of ITIL and change management processes during interviews. We want you to highlight any relevant experience you have, especially if it involves managing emergency change requests or working with cross-functional teams.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Change Enablement Analyst in Reading
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Change Enablement Analyst role. Highlight your experience in Change & Availability Management and any relevant ITIL qualifications. We want to see how your skills align with what we’re looking for!
Showcase Your Communication Skills:Since strong communication is key for this role, don’t shy away from showcasing your ability to manage cross-functional teams. Use examples that demonstrate how you’ve effectively communicated in past roles to ensure smooth operations.
Be Specific About Your Experience:When detailing your experience, be specific about your involvement in managing change requests and monitoring network performance. We love seeing concrete examples of how you’ve made a difference in previous positions!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensures you’re considered for the Change Enablement Analyst position!
How to prepare for a job interview at Project People
✨Know Your Change Management Basics
Make sure you brush up on your ITIL Foundation knowledge, especially V3/4. Be ready to discuss how you’ve applied change management principles in past roles, as this will show your understanding of the framework and its importance in ensuring a smooth network operation.
✨Showcase Your Communication Skills
As a Change Enablement Analyst, strong communication is key. Prepare examples of how you've effectively communicated with cross-functional teams or managed stakeholder expectations during change processes. This will demonstrate your ability to keep everyone on the same page.
✨Be Ready for Scenario Questions
Expect questions about managing emergency change requests or assessing risks. Think of specific situations where you had to make quick decisions or analyse trends to improve performance. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Familiarise Yourself with Compliance and Safety
Since the role involves compliance with site access and safety protocols, it’s a good idea to review any relevant regulations or standards. Be prepared to discuss how you ensure compliance in your work, as this will highlight your attention to detail and commitment to safety.
