At a Glance
- Tasks: Lead hands-on process mapping and value stream workshops to improve efficiency.
- Company: Dynamic mobile telecoms company focused on operational excellence.
- Benefits: Competitive pay, flexible working, and opportunities for professional growth.
- Other info: Join a collaborative team and thrive in a fast-paced environment.
- Why this job: Make a real impact by transforming processes and driving continuous improvement.
- Qualifications: Experience in BPMN 2.0 modelling and value stream mapping required.
The predicted salary is between 40000 - 50000 € per year.
Process Mapping & Value Stream Specialist - BPMN Contract to the end of the year Mobile Telecoms Reading - this is a workshop led role, so the requirement to be in the office is likely to be 3 days/week, sometimes more.
The Process Mapping & Value Stream Specialist plays a key role within the Quality Assurance & Operational Excellence function, supporting transformation into an Infrastructure Manager. You’ll lead hands‑on process discovery and value stream mapping to create clear, standardised views of how work is done today—and how it should operate tomorrow. Working closely with leaders, operational teams, and the supply chain, you’ll turn complex end‑to‑end processes into clear, practical BPMN 2.0 process models that drive consistency, efficiency, compliance, and continuous improvement.
Why this role matters: Clear, well‑designed processes are essential to safe, compliant, and efficient delivery across the mobile infrastructure operations. This role ensures the organisation understands its end‑to‑end value streams, identifies waste and friction, and embeds standard ways of working that scale as the company's operating model evolves. By combining value stream thinking with detailed process modelling, you’ll help reduce risk, improve flow, and deliver better outcomes for the shareholders.
What you’ll be here to do: You’ll lead and deliver hands‑on process mapping and improvement activity at pace. You’ll:
- Plan, facilitate, and deliver value stream mapping workshops with cross‑functional teams
- Capture end‑to‑end ‘as‑is’ processes, including activities, decisions, roles, systems, controls, and hand‑offs
- Produce high‑quality BPMN 2.0 process models in the process modelling toolset
- Translate insights into pragmatic ‘to‑be’ process options and improvement opportunities
- Identify wastes, constraints, risks, and inefficiencies across value streams
- Document business rules, exceptions, and decision logic clearly and consistently
- Maintain and improve the process landscape with clear ownership and governance
- Support teams to embed processes into day‑to‑day ways of working through clear guidance
- Balance multiple workstreams and deliver high volumes of process documentation personally
Who we’re looking for: You’re a hands‑on business process specialist who enjoys getting close to the detail while keeping sight of the bigger picture. You’re comfortable working at pace, engaging stakeholders, and turning complexity into clarity. You’ll have:
- Strong BPMN 2.0 process modelling experience (as‑is and to‑be)
- Proven value stream mapping facilitation with actionable outputs
- Experience producing high volumes of process documentation personally
- Familiarity with process modelling tools (GBTEC BIC preferred; Visio acceptable)
- A lean, continuous‑improvement mindset and strong communication skills
If you also have the following, we’re especially interested in talking to you: Experience in lean‑mature environments, telecoms, or regulated/ISO settings.
Business Process Specialist - Value Stream Mapping in Reading employer: Project People
As a Business Process Specialist at our Reading location, you'll be part of a dynamic team dedicated to driving operational excellence in the mobile telecoms sector. We foster a collaborative work culture that values innovation and continuous improvement, offering you ample opportunities for professional growth and development. With a focus on hands-on process mapping and value stream analysis, you'll play a crucial role in shaping efficient workflows while enjoying the benefits of a supportive environment that encourages your contributions and ideas.
StudySmarter Expert Advice🤫
We think this is how you could land Business Process Specialist - Value Stream Mapping in Reading
✨Tip Number 1
Get your networking game on! Reach out to people in the mobile telecoms industry, especially those who are already working in process mapping or operational excellence. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills in value stream mapping! If you’ve got a portfolio of BPMN 2.0 models or examples of workshops you’ve led, bring them along to interviews. Visuals can really help demonstrate your expertise and make you stand out.
✨Tip Number 3
Don’t just apply—engage! When you submit your application through our website, follow up with a quick email to the hiring manager. Express your enthusiasm for the role and mention how your experience aligns with their needs.
✨Tip Number 4
Prepare for hands-on assessments! Since this role involves leading workshops and delivering process mapping activities, be ready to showcase your facilitation skills. Practice running mock sessions with friends or colleagues to build your confidence.
We think you need these skills to ace Business Process Specialist - Value Stream Mapping in Reading
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your BPMN 2.0 experience and value stream mapping skills. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant projects!
Showcase Your Process Mapping Skills:Since this role is all about process mapping, include specific examples of your past work in this area. We love seeing clear, practical BPMN models you've created, so share those details to stand out!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, especially when it comes to complex processes, so make sure your writing reflects that.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Project People
✨Know Your BPMN Inside Out
Make sure you brush up on your BPMN 2.0 process modelling skills before the interview. Be ready to discuss specific examples of how you've used BPMN in past projects, and think about how you can demonstrate your ability to create clear, standardised process models.
✨Prepare for Value Stream Mapping Scenarios
Since this role involves leading value stream mapping workshops, prepare to talk about your experience facilitating these sessions. Think of a few scenarios where you identified waste or inefficiencies and how you turned those insights into actionable improvements.
✨Showcase Your Communication Skills
Strong communication is key in this role, so be prepared to showcase your ability to engage stakeholders and convey complex information clearly. Practice explaining a complicated process in simple terms, as this will demonstrate your capability to turn complexity into clarity.
✨Demonstrate Your Lean Mindset
This position requires a lean, continuous-improvement mindset. Come equipped with examples of how you've implemented lean principles in previous roles. Highlight any specific outcomes that resulted from your efforts to improve processes and reduce waste.
