At a Glance
- Tasks: Provide top-notch customer service and manage pension transactions efficiently.
- Company: Dynamic financial services company based in Manchester with a focus on pensions.
- Benefits: Generous holiday allowance, health cash plan, and discounts on gym memberships.
- Other info: Hybrid working model after probation with excellent career growth opportunities.
- Why this job: Kickstart your career in finance while making a real difference for customers.
- Qualifications: Experience in pensions or financial services and strong organisational skills.
The predicted salary is between 31500 - 38500 £ per year.
- Manchester | Hybrid (Onsite and moving to hybrid after a 4-month probation)
Please note
Applicants must have the right to work in the UK without requiring sponsorship.
About the Role
We are recruiting on behalf of a Financial Services Company specialising in pension products and services for a Pension Operations Administrator to join their Manchester-based Operations team.
This is an excellent opportunity for an organised, customer-focused individual with pensions or financial services experience looking to develop their career.
You will provide administration and customer service support across a range of pension products, processing transactions and customer requests, maintaining accurate records and ensuring work is completed in line with regulatory requirements and company procedures.
Key Responsibilities
- Provide excellent customer service to pension members, financial advisers and third parties.
- Process pension transactions and customer requests accurately and efficiently.
- Maintain records, update internal systems and manage emails and workflow queues.
- Liaise with banks, financial institutions, advisers and scheme members.
- Ensure compliance with regulatory requirements and internal procedures.
- Identify and elevate errors or issues where necessary.
- Support colleagues and contribute to process improvements.
Skills & Experience
- Previous experience in pensions, financial services or a regulated environment.
- Knowledge of pension products and administration processes, ideally SIPP/SSAS.
- Previous administration and/or customer service experience.
- Understanding of regulatory and compliance requirements.
- Strong attention to detail and organisational skills.
- Good communication skills and working knowledge of Microsoft Office.
- Ability to manage workloads, meet deadlines and work effectively within a team.
What's on Offer?
- 25 days' annual leave plus bank holidays, increasing to 30 days with service.
- An additional paid day off for your birthday.
- Option to purchase up to five additional holiday days.
- Health cash plan and enhanced family-friendly benefits.
- Pension salary sacrifice scheme.
- Perkbox discounts and rewards.
- Discounted gym membership and cycle-to-work scheme.
- Death-in-service cover of four times your salary.
- Paid volunteering day and staff referral scheme
Pension Operations Administrator in Manchester employer: Project People
Join a dynamic and innovative team at a leading UK mobile and digital infrastructure business, where your expertise as Head of Business Change will be pivotal in driving transformation. Enjoy a hybrid working model that promotes work-life balance, alongside a culture that values collaboration, professional growth, and the opportunity to lead a high-performing multidisciplinary team. With a focus on employee development and a commitment to delivering impactful change, this role offers a unique chance to influence key business outcomes in a thriving sector.
StudySmarter Expert Advice🤫
We think this is how you could land Pension Operations Administrator in Manchester
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Project People. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Pension Operations Administrator in Manchester
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Project People.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Project People's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Project People
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Project People.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Project People will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Project People employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
