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- Tasks: Lead and enhance key IT platforms for a top mobile infrastructure company.
- Company: Join a leading UK mobile infrastructure organisation with a focus on innovation.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Shape the future of IT platforms and drive impactful change in a transforming business.
- Qualifications: Strong technical skills, contract management experience, and excellent communication abilities.
- Other info: Dynamic role with significant influence on platform strategy and continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
Join a leading UK mobile infrastructure organisation as an IT Digital & Business Application Support Manager, driving the performance, evolution and strategic direction of our key IT platforms. You'll champion several core business platforms, ensuring they deliver high availability, strong performance, scalability and security. Working closely with stakeholders and suppliers, you'll shape short‑ to medium‑term platform roadmaps, support adoption of new features, and identify enhancements that add real value. You'll also oversee commercial vendor deliverables, ensuring contractual compliance and working with Procurement to address risks or deviations.
Responsibilities:
- Strong technical and commercial acumen
- Hands‑on experience in contract management and service delivery
- Excellent communication skills, able to engage both technical and non‑technical stakeholders
- Proven ability to manage cross‑functional teams and resolve conflict
- Experience in vendor engagement, financial oversight and commercial negotiation
Requirements:
- Background in matrix resource management and platform/service delivery
- Strong customer focus
- A‑Levels (or equivalent)
- ITIL V3/V4 Foundation
- Desirable: BMC Helix, Unit4 Agresso, ERP, Siterra Estate Management
This is a fantastic opportunity to influence platform strategy, drive continuous improvement and support a business undergoing significant transformation.
IT Digital & Business Application Support Manager employer: Project People
Contact Detail:
Project People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Digital & Business Application Support Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its platforms. Understand their key IT systems and think about how your skills can enhance their performance. This will show you’re genuinely interested and ready to contribute from day one.
✨Tip Number 3
Practice your communication skills! Since you’ll be engaging with both technical and non-technical stakeholders, being able to explain complex ideas simply is crucial. Try mock interviews with friends or use online resources to sharpen your pitch.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace IT Digital & Business Application Support Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your technical and commercial acumen, as well as any hands-on experience in contract management and service delivery.
Showcase Communication Skills: Since you'll be engaging with both technical and non-technical stakeholders, it's crucial to demonstrate your excellent communication skills. Use clear language and examples in your application to show how you've successfully managed cross-functional teams.
Highlight Relevant Experience: Don’t forget to mention your background in matrix resource management and platform/service delivery. If you have experience with BMC Helix, Unit4 Agresso, or ERP systems, make sure to include that too!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on board for this exciting opportunity!
How to prepare for a job interview at Project People
✨Know Your Platforms
Make sure you have a solid understanding of the key IT platforms mentioned in the job description. Research their functionalities, benefits, and any recent updates. This will help you demonstrate your technical acumen and show that you're ready to champion these platforms.
✨Engage with Stakeholders
Prepare to discuss how you would engage both technical and non-technical stakeholders. Think of examples from your past experiences where you successfully communicated complex ideas in a simple way. This will highlight your excellent communication skills and ability to manage cross-functional teams.
✨Showcase Your Contract Management Skills
Be ready to talk about your hands-on experience in contract management and service delivery. Bring specific examples of how you've ensured compliance and addressed risks in previous roles. This will demonstrate your commercial acumen and readiness to oversee vendor deliverables.
✨Highlight Continuous Improvement
Think about how you can drive continuous improvement in platform strategy. Prepare to share ideas on how you would support the adoption of new features and identify enhancements that add value. This shows your proactive approach and aligns with the company's focus on transformation.
