At a Glance
- Tasks: Lead and develop a team to deliver top-notch HR services in a dynamic environment.
- Company: Join a busy HR function in Glasgow with a focus on people and service excellence.
- Benefits: Competitive contract pay, flexible working options, and opportunities for professional growth.
- Other info: Fast-paced role with opportunities for transformation and improvement in HR services.
- Why this job: Make a real impact by leading HR initiatives and supporting employee success.
- Qualifications: Experience in HR operations and strong leadership skills are essential.
The predicted salary is between 40000 - 50000 £ per year.
We are looking for an experienced HR Operations Team Lead to join a busy HR function on a contract basis. The HR Operations Team Lead is an excellent opportunity for a people-focused HR professional who thrives in a fast-paced environment and has a proven track record of leading HR shared services teams through periods of change.
You will be responsible for leading, coaching and developing a team of HR Advisors and Administrators, ensuring the delivery of a high-quality HR service across the employee lifecycle. Working closely with key stakeholders, you will drive service excellence, support HR initiatives and ensure compliance with HR policies, processes and employment legislation.
Key Responsibilities:
- Lead, coach and develop a team of HR Advisors and Administrators to deliver an excellent HR service.
- Plan, prioritise and manage team workloads to ensure service levels and SLAs are consistently achieved.
- Monitor service delivery, identify risks and implement appropriate mitigation plans.
- Manage first-line escalations, providing guidance on HR policies, procedures and employee relations matters.
- Oversee end-to-end payroll processes and ensure accuracy and timely delivery.
- Build strong relationships with internal stakeholders and provide expert HR support where required.
- Support the delivery of key HR transformation and improvement initiatives.
HR Operations Team Lead employer: Project People
Join a dynamic and supportive team in Glasgow, where your expertise as an HR Operations Team Lead will be valued and nurtured. Our company fosters a collaborative work culture that prioritises employee development and well-being, offering opportunities for growth and advancement within a fast-paced environment. With a commitment to service excellence and compliance, you will play a crucial role in shaping our HR function while enjoying the unique advantages of working in a vibrant city known for its rich culture and community spirit.
