MBNL seeks a Head of Operational Management to lead central Operational Services, ensuring service performance, supplier delivery, and governance for EE/BT and Three. This hybrid role is based in Reading with at least two days on site. You will shape strategy, drive continuous improvement, manage risk, and coach senior managers to build a high‑performing service organisation across the network estate.
Head of Operations & Service Excellence employer: Project People
Join a dynamic and innovative team at a leading UK mobile and digital infrastructure business, where your expertise as Head of Business Change will be pivotal in driving transformation. Enjoy a hybrid working model that promotes work-life balance, alongside a culture that values collaboration, professional growth, and the opportunity to lead a high-performing multidisciplinary team. With a focus on employee development and a commitment to delivering impactful change, this role offers a unique chance to influence key business outcomes in a thriving sector.
