At a Glance
- Tasks: Clarify and improve business processes for better outcomes.
- Company: Join MBNL, a leader in Quality Assurance & Operational Excellence.
- Benefits: Hybrid work model, competitive salary, and opportunities for growth.
- Other info: Collaborative environment with a focus on continuous improvement.
- Why this job: Make a real impact by enhancing operational efficiency and reducing risk.
- Qualifications: Detail-oriented with analytical skills and experience in process analysis.
The predicted salary is between 35000 - 45000 £ per year.
Clarify processes. Strengthen consistency. Enable better business outcomes. The Process Analyst plays a key role within MBNL’s Quality Assurance & Operational Excellence function, supporting the development, standardisation, and continuous improvement of business processes across the organisation.
Working closely with process owners and subject matter experts, the role captures, analyses, and documents end to end processes ensuring they are clear, consistent, and aligned to governance, quality, and compliance requirements. The role translates complex operational activity into structured, practical outputs that support effective delivery and reduce risk.
Why this role matters: Clear, well defined processes are essential to safe, compliant, and efficient delivery across MBNL’s infrastructure operations. This role ensures that processes are consistently understood, applied, and improved—reducing operational risk while enabling stronger performance. By maintaining accurate process documentation and supporting improvement activity, the role underpins both day to day operations and longer term transformation.
This is a hybrid role with a minimum of 2 days per week in our Central Reading office.
What you’ll be here to do:
- Support process discovery, documentation, and improvement across multiple workstreams by capturing, analysing, and documenting end to end business processes.
- Produce ‘as is’ and ‘to be’ BPMN process maps using agreed tools and standards.
- Document supporting process detail including roles, responsibilities, systems, controls, and workflows.
- Facilitate workshops to gather requirements, challenge assumptions, and align stakeholders, identifying gaps, inconsistencies, and inefficiencies and proposing improvements.
- Manage multiple priorities while delivering high quality process inventories, version control, and governance documentation.
- Use tools such as Excel, PowerPoint, and Word to analyse data and produce structured outputs.
- Support the embedding of processes into day to day operations through clear guidance and documentation.
Who we’re looking for:
You’re a detail oriented and organised individual with strong analytical and communication skills, comfortable working across multiple stakeholders and translating complex information into clear, structured outputs. You’ll bring:
- Experience or exposure to business process analysis and documentation.
- Strong attention to detail and a disciplined, methodical approach.
- The ability to manage multiple priorities and meet deadlines.
- Confidence facilitating discussions and engaging stakeholders.
- Strong Excel and documentation skills.
- The ability to interpret, validate, and challenge information to ensure accuracy and completeness.
If you also have the following, we’d especially like to hear from you:
- Experience with BPM tools (e.g. GBTEC BIC).
- Lean or continuous improvement methods.
If you enjoy bringing clarity to complex processes and supporting continuous improvement, we’d love to hear from you.
Locations
Process Analyst in Hampshire, Portsmouth employer: Project People
MBNL is an exceptional employer that prioritises employee growth and development within a collaborative and innovative work culture. Located in Central Reading, our hybrid working model offers flexibility while fostering teamwork and engagement through regular in-office collaboration. We are committed to continuous improvement, providing our employees with the tools and support they need to excel in their roles and contribute to meaningful business outcomes.
StudySmarter Expert Advice🤫
We think this is how you could land Process Analyst in Hampshire, Portsmouth
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Project People looking for candidates who are engaged and informed.
We think you need these skills to ace Process Analyst in Hampshire, Portsmouth
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Project People. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Project People
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Project People’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
