Head of Operations in Cumberland

Head of Operations in Cumberland

Cumberland Full-Time 63000 - 77000 £ / year (est.) No working from home possible
Project People

At a Glance

  • Tasks: Lead finance operations and drive strategic improvements in a dynamic financial services environment.
  • Company: Join InvestAcc, an award-winning specialist pension provider with a customer-first approach.
  • Benefits: Hybrid working, competitive salary, and the chance to shape future operational processes.
  • Other info: Opportunity for career growth in a supportive and innovative environment.
  • Why this job: Make a real impact in a respected business while developing high-performing teams.
  • Qualifications: Significant experience in finance operations and strong leadership skills required.

The predicted salary is between 63000 - 77000 £ per year.

Lead Finance Operations at one of the UKs award-winning specialist pension providers.

Project People is delighted to be partnering with InvestAcc Pension Administration, a market-leading, award-winning provider of SIPP (Self-Invested Personal Pensions) and SSAS (Small Self-Administered Schemes), trusted by authorised financial advisers across the UK.

Due to continued growth, InvestAcc is looking to appoint a Head of Finance Operations from the Financial Services sector to lead a critical function responsible for delivering robust financial controls, operational excellence and outstanding customer outcomes.

This is an exceptional opportunity for an experienced finance operations leader to shape and evolve a high-performing operational finance function within a regulated financial services environment.

The Opportunity

Reporting to the Operations Director, you will provide strategic leadership across the SIPP Accounts, Property Accounts and Pension Scheme Finance teams, ensuring operational resilience, strong governance and scalable processes that support InvestAccs continued growth.

Working closely with Operations, Risk Compliance, Corporate Finance, Change IT, you’ll play a pivotal role in driving operational improvements, strengthening financial controls and enhancing customer experience.

Key Responsibilities

  • Lead and develop multiple Finance Operations teams
  • Drive operational excellence, efficiency and continuous improvement
  • Own the operational finance control framework
  • Ensure robust governance across payments, reconciliations, payroll and client money activities
  • Deliver meaningful management information and operational reporting
  • Lead automation and process improvement initiatives
  • Manage operational risk, audit actions and control effectiveness
  • Support the delivery of InvestAccs long-term operational strategy

What We’re Looking For

  • We’re keen to speak with candidates who have:
  • Significant experience leading Finance Operations, Financial Control or Operational Accounting functions within a regulated financial services environment
  • Strong knowledge of financial controls, reconciliations, banking operations and operational risk
  • Operations Experience within a Contact Centre
  • Experience managing large operational teams and developing future leaders
  • A proven track record of driving process improvements and operational transformation
  • Excellent stakeholder management skills with the ability to influence at senior level
  • Experience using management information to improve operational performance

Desirable Experience

  • ACA, ACCA or CIMA qualification (or equivalent operational finance experience)
  • SIPP, SSAS or wider pensions industry experience
  • Knowledge of CASS and Client Money regulations
  • Understanding of pension legislation and regulatory requirements

Why InvestAcc?

InvestAcc has built an outstanding reputation within the pensions industry through its specialist expertise, customer-first approach and commitment to excellence.

This role offers the opportunity to:

  • Join an award-winning financial services organisation
  • Lead a business-critical function with genuine strategic influence
  • Shape future operational processes and automation
  • Develop high-performing teams
  • Make a tangible impact within a growing, highly respected business

If you’re an experienced Finance Operations leader looking to take on a strategic leadership role within a respected and growing financial services business, we’d love to hear from you.

Head of Operations in Cumberland employer: Project People

Project People is an exceptional employer that prioritises employee experience and professional growth, making it an ideal place for HR professionals looking to make a meaningful impact. Located in the vibrant city of Glasgow, we offer a collaborative work culture that fosters innovation and continuous improvement, alongside a hybrid working model that promotes work-life balance. Our commitment to developing talent ensures that employees have ample opportunities for advancement within a supportive and dynamic environment.

Project People

Contact Details:

Project People Recruitment Team

We think you need these skills to ace Head of Operations in Cumberland

Leadership in Finance Operations
Financial Control
Operational Accounting
Financial Controls Knowledge
Reconciliations Expertise
Banking Operations Knowledge
Operational Risk Management