Project People in Carlisle, Cumbria, is seeking a Call Handler for a 12-week temporary contract with immediate start. You will manage customer complaints from initial contact to resolution, maintaining records and ensuring timely responses.
The role requires excellent verbal and written communication, strong IT skills (CRM systems), and the ability to handle challenging conversations professionally while following company procedures.
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Temp Call Handler - Resolve Customer Complaints (12 Weeks) in Carlisle employer: Project People
Join a dynamic and innovative team at a leading UK mobile and digital infrastructure business, where your expertise as Head of Business Change will be pivotal in driving transformation. Enjoy a hybrid working model that promotes work-life balance, alongside a culture that values collaboration, professional growth, and the opportunity to lead a high-performing multidisciplinary team. With a focus on employee development and a commitment to delivering impactful change, this role offers a unique chance to influence key business outcomes in a thriving sector.