Technical Project Manager III - Digital Channels & Connectivity

Leverage your deep technical expertise and leadership to consistently guide cutting‑edge projects in cross‑cutting programs to success, fostering growth and innovation in a dynamic environment. As a Technical Project Manager in Digital Channels & Connectivity within Corporate and Investment Banking - Payments, you will drive the successful delivery of complex technology projects in programs that will help reach business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources and high‑performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and facilitate business and technology decision‑making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of effective plans and risk management strategies, ensuring the highest quality and professionalism in service delivery. You will help unlock efficiency and effectiveness within & across matrixed agile teams.

Job responsibilities

• Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on‑time delivery of technology solutions.
• Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum.
• Collaborate with cross‑functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals.
• Utilize advanced analytical reasoning to assess project performance, identify areas for improvement, and implement data‑driven optimizations to enhance efficiency and effectiveness.
• Promote the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team.
• Assess and drive up maturity, speed of delivery, and execution quality within & across teams.
• Communicate succinctly and impactfully.
• Be adept at hypothesis‑driven structured problem solving.
• Facilitate compliance and risk approval for product and application rollouts in markets.
• Collaborate with agile teams and information security managers (ISMs) to complete EMEA risk assessments and audit responses.

Required qualifications, capabilities, and skills

• Experience or equivalent expertise in technical project management, leading complex technology projects in programs in a large organization.
• Advanced expertise in stakeholder management, with the ability to establish productive working relationships and facilitate decision‑making across cross‑functional teams and stakeholders.
• Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on‑demand access to shared pools of applications and services.
• Proven track record of effectively managing resources and high‑performing teams in a fast‑paced, agile environment.
• Demonstrated proficiency in applying analytical reasoning and problem‑solving techniques to break down business, technical, or operational objectives into manageable tasks and activities.

Preferred qualifications, capabilities, and skills

• Demonstrated expertise on driving execution with agility, at scale.
• Demonstrated expertise on large group facilitation.
• Familiar with EMEA banking regulatory bodies (e.g. Bank of England, EBA etc.), as well as hands‑on experiences in dealing with internal auditors, Compliance and regulators.
• Bachelor's degree or an equivalence in work experience with Technology Delivery and Project Management Office.
• Technology risk and controls experience.

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first‑class business in a first‑class way approach to serving clients drives everything we do. We strive to build trusted, long‑term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.