Lead Technical Program Manager - Business Enablement and Transformation

As a Lead Technical Program Manager within the Core & Foundational Platforms team, you act as a trusted confidant and partner to the Portfolio Leader, balancing ideas and operational strategies, providing wide-ranging perspectives, and sharing direct feedback. CFP BET is the team within Core and Foundational Platforms that drives execution, operating cadence, portfolio and vendor governance, organizational effectiveness, and talent priorities across a global engineering-led infrastructure organization. The team partners closely with CFP leadership, IP Product Management, IP Client Solutions, and line-of-business stakeholders to improve execution discipline, strengthen efficiency, and translate strategy into coordinated outcomes across the platform domain.

Job Responsibilities

• Act as a trusted confidant and partner to the Portfolio Leader, balancing ideas and operational strategies, provide wide ranging perspectives, and sharing direct feedback.
• Ensure the Leader is effectively prepared for sessions/internal processes that require additional due diligence and preparation. This requires topic ownership, challenging peers, and effective storytelling.
• Collaborate in partnership with engineering leads and product owners, drive the Book of Work for engineering teams to be aligned to OKRs and track deliverables to an integrated roadmap.
• Corporate function partnership (primarily HR, Finance & Business Management), and preparing necessary communications into the organization.
• Balancing the need to meet the longer-term objectives with the needs of the day. This requires frequent reprioritization, communication, relationship management and flexibility to adjust.
• Collaborate with leadership and key stakeholders to develop and implement initiatives to drive program/process optimization and organizational efficiency. This service requires understanding of policy, data trends, thought leadership, and partnering for resolution.
• Prepare and deliver data-driven recommendations and supporting materials to support executive and key stakeholder decisions.
• In partnership with HR, run talent management sessions and promotion radar reviews.

Required qualifications

• BS/BA/BE degree or relevant industry experience.
• Experience in program/project/technology management, consulting, operations, or a combination of these.
• Excellent verbal and written communication skills with the ability to collaborate and work with senior leaders.
• Strong in Resource Management; Technological, Organizational and/or Operational Change Management; Portfolio Management; Conflict Resolution; Negotiation; Risk and Controls; and Partnership and Influence.
• Experience taking complex and ambiguous information and refining it into meaningful content and clear action plans.
• Ability to establish and build strong relationships and partnerships across cross-functional teams.
• Ability to influence, organize, and direct people across various seniorities, teams, and departments.
• Commitment to diversity, ethical, accountable, and transparent leadership.
• Desire to take on increasing management responsibility and project/program ownership.
• Strong data analysis and presentation skills with proficiency in MS Excel and PowerPoint.

What’s in it for you?

• We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver products to continually help our clients succeed.
• We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
• Continued career advancement opportunities, including industry recognized certifications.
• Exposure to strong mentorship and leadership examples.
• Professional and technical development programs.
• Opportunities to be a valuable member of a close-knit, collaborative, diverse team that encourages networking.

When you work at JPMorgan Chase & Co., you are not just working at a global financial institution. You’re an integral part of one of the world’s biggest tech companies. In 20 technology centers worldwide, our team of 50,000 technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development.

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants and employees' religious practices and beliefs, as well as mental health or physical disability needs.

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.