At a Glance
- Tasks: Support and maintain IT systems for a leading bank in Central London.
- Company: Join a prestigious bank with a strong focus on technology and innovation.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Other info: Great opportunity for career growth in a fast-paced financial sector.
- Why this job: Be part of a small team making a big impact on banking technology.
- Qualifications: 2+ years in IT support, preferably in finance; strong technical skills required.
The predicted salary is between 35000 - 40000 £ per year.
IT Systems Network Support Engineer
Our Client is a Bank based in Central London, are looking to recruit an IT Systems Support Engineer ideally with at least 2 years of experience in IT within the financial industry and overall 5 years of experience in IT.
You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently.
- Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting
- Manage day to day operational aspects of a project and scope
- To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank.
- End User Computing support for all staff.
- Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times
- Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements
- Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions
- Undertake Data Extraction for reporting requirements for all the other stakeholders at the bank
- To monitor the CCTV, telephony systems and door access systems and to ensure that they are well maintained with proper backup and that relevant maintenance procedures are applied
- Overall networking equipment monitoring (i. e. Network Switches, Firewall and other appliances) and support
- To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness
- To maintain and ensure that the BCP site is always ready for continuous bank operations
- To maintain the branch PABX system and to ensure that the recording system is always up and running at all times
The following is a list of technical skills required for the role
- Technical/Functional skills
- Proficient in common operating systems
- Windows 10, Windows Server 2016 and above
- Redhat Linux based Operating System
- Software proficiency
- VMWare v6.7 and above
- Veeam Backup and Replication
- Symantec Endpoint Protection
- Symantec Endpoint Encryption
- Manage Engine Patch Manager Plus
- Microsoft Office 365
- Networking (IT)
- Cisco Switches and Routers
- Fortigate Firewalls
- LAN/WAN Routing
- Hardware
- Dell Power Edge Servers
- Dell Power Vault SAN Storage
- Project management
- Data analysis
Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing)
The salary for this role is in the range £35K - £40K.
The Client is a bank based in Central London.
IT Systems Desktop Support Engineer in London employer: Project Freelance
Onyx-Conseil is an exceptional employer that fosters a culture of innovation and collaboration, allowing you to take ownership of complex cloud projects while enjoying the flexibility of remote work. With a strong emphasis on professional development, you'll have ample opportunities to mentor peers and influence key architectural decisions, all within a supportive environment that values your contributions. Located in Guildford, the company offers a unique blend of autonomy and teamwork, making it an ideal place for those seeking meaningful and rewarding employment in the tech industry.
StudySmarter Expert Advice🤫
We think this is how you could land IT Systems Desktop Support Engineer in London
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We think you need these skills to ace IT Systems Desktop Support Engineer in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Project Freelance.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Project Freelance. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Project Freelance
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
