At a Glance
- Tasks: Support our EV charging network, manage customer enquiries, and maintain strong client relationships.
- Company: Join Project Better Energy, a leader in renewable energy and green technology.
- Benefits: Competitive salary, wellness support, discounts, and career development opportunities.
- Other info: Dynamic team environment with a commitment to diversity and inclusion.
- Why this job: Make a real impact in the rapidly expanding EV industry while promoting sustainability.
- Qualifications: Customer service skills, IT proficiency, and a passion for the EV sector.
The predicted salary is between 25000 - 27000 £ per year.
At Project Better Energy, we’re on a mission to make renewable energy accessible to everyone. We take pride in specialising in all elements of green technology, being the home of Project Solar UK, Project EV, Project CÜRV. Through working together, our goal is to achieve a carbon net-zero, eco-friendly future by providing high-quality products and services.
We're looking for a proactive and customer-focused individual to join our Pro App team. Supporting our commercial EV charging network across the UK, you'll manage customer enquiries, maintain strong client relationships, and help ensure the smooth operation of our charging infrastructure. This is an excellent opportunity to join a growing business at the forefront of the EV industry and make a real impact in a rapidly expanding sector.
Salary: £25,000-27,000 per annum (DOE)
Location: Unit 1 Lakes Court, Lancaster Park, Newborough Road, Needwood, Burton upon Trent, Burton-on-Trent DE13 9PD
Employee Benefits:
- Employee Assistance Programme (EAP) – Confidential support for your wellbeing, including counselling and financial advice.
- MetLife GP24 – Medical support anytime, anywhere.
- Exclusive Discount Platform (PowerPerks)– Save on retail, travel, entertainment, and more.
- Cycle to Work Scheme – Stay fit and reduce your carbon footprint while saving on a new bike.
- Learning Management System (LMS) – Access tools and training to support your career progression and personal development.
- Apprenticeship Programmes – Open to all employees looking to upskill or retrain, with tailored pathways to support your long‑term development.
- Pension Salary Exchange Pension scheme– Investing in your future with a solid retirement plan.
- Daintree Wealth Management (1-2-1 Financial Guidance) - Support with budgeting, saving, pensions, investments, and long-term planning.
- Enhanced Maternity Leave – Supporting you and your family through life’s important moments.
- Free Eye Tests – Keeping your vision and health in focus.
- Private Health Care – Option to have access to comprehensive health coverage for peace of mind (at the employee's own expense).
Key Responsibilities:
- Deliver excellent customer service, resolving enquiries and supporting partner account setup.
- Build and maintain strong customer relationships to drive satisfaction and retention.
- Monitor and maintain EV charging points across the UK, ensuring operational performance.
- Diagnose and troubleshoot charging point issues using system logs and technical data.
- Manage customer contract renewals, including preparing quotes and supporting retention.
- Support reporting, data management, and administrative tasks using MS Excel and Word.
- Proactively solve problems and adapt quickly in a fast‑paced environment.
- Collaborate with colleagues across the Pro App team to achieve shared objectives.
- Stay up to date with developments in the EV industry and promote company values.
We value diversity of thought, background and experience. We are committed to fair and inclusive recruitment practices and welcome applications from all suitably qualified candidates. All hiring decisions are made on merit and capability.
Pro App Specialist in Burton upon Trent employer: Project EV
At Project Better Energy, we are dedicated to fostering a supportive and inclusive work environment that empowers our employees to thrive. With a strong focus on personal development through our Learning Management System and Apprenticeship Programmes, we offer numerous opportunities for career growth while contributing to a sustainable future in the EV industry. Located in the heart of Burton upon Trent, our team enjoys a range of benefits including flexible health support, a Cycle to Work Scheme, and a commitment to employee wellbeing, making us an excellent employer for those passionate about renewable energy.
StudySmarter Expert Advice🤫
We think this is how you could land Pro App Specialist in Burton upon Trent
✨Get Involved with Industry Events
The energy and utilities sector is always buzzing with events, trade shows, and networking opportunities. We should hit up conferences and exhibitions like Energy UK or Utility Week Live—these are prime spots to mingle with industry professionals and even snag some insider info on job openings!
✨Join Energy-focused Online Communities
Let's tap into online platforms and forums like LinkedIn groups or Reddit communities specifically for energy and utilities. Not only can we showcase our knowledge, but we can also stay updated on company announcements or job leads from people already in the know.
✨Consider Industry Certifications
Pushing ahead with certifications like the NEBOSH National Certificate in Occupational Safety and Health (if you’re into safety) can give us a leg up in this competitive field. It not only builds our credibility but also shows employers that we’re serious about our career in energy and utilities.
✨Apply ThroughProject EV's Website
Don’t forget to apply directly through Project EV's website for the full-time Pro App Specialist role. Many companies prioritise candidates who show initiative by going straight to the source. Make sure we tailor our application to highlight our passion for the energy sector!
We think you need these skills to ace Pro App Specialist in Burton upon Trent
Some tips for your application 🫡
Show Off Your Energy Knowledge:When crafting your CV and cover letter, make sure you highlight any knowledge or experience related to the energy-utilities sector. Whether it’s coursework, internships, or projects that showcase your understanding of energy management, sustainability, or regulatory frameworks, we want to see that passion and expertise shine through.
Quantify Your Achievements:In our field, numbers speak volumes! Don’t just tell us about your previous roles; quantify your achievements where possible. For instance, mention how you improved energy efficiency by a percentage or contributed to cost savings. This makes your application more compelling and shows us just how impactful you can be.
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Project EV. Tailor it to reflect how your values align with our mission in the energy sector. Share why you're excited about this specific role and how you envision contributing to our goals.
Demonstrate Your Team Spirit:Collaboration is key in the energy-utilities industry. In your application, emphasise any team projects or experiences where you worked effectively with others, especially on sustainability initiatives or technical projects. We're looking for someone who can mesh well with our team!
How to prepare for a job interview at Project EV
✨Show Your Passion for Renewable Energy
In the energy-utilities sector, it’s vital to demonstrate your enthusiasm for sustainable practices and innovations. Share experiences where you've worked on or studied renewable energy projects, whether that’s through coursework, past internships, or personal initiatives. Let us see how your passion aligns with the ethos of Project EV.
✨Brush Up on Industry Regulations
Being familiar with industry standards and regulations is crucial in energy-utilities interviews. Make sure to know the basics of relevant policies and frameworks, like the Energy Act or environmental legislation. This will not only show you’ve done your homework but will also prepare you for potential technical questions about compliance during your interview.
✨Highlight Teamwork and Project Management Skills
Most roles in the energy sector involve collaboration with diverse teams. Be ready to discuss examples where you’ve successfully worked in teams or led projects, especially those involving energy initiatives. This is particularly important for a full-time position, as employers want to see you bring a collaborative spirit to Project EV.
✨Prepare for Technical Assessments
Expect some technical questions or even practical assessments during your interview, especially about energy efficiency methodologies or basic engineering principles relevant to the role. It’s a good idea to brush up on key concepts and be prepared to explain them clearly, as this will demonstrate your technical proficiency and readiness to jump into your new role.
