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- Tasks: Engage with customers interested in renewable energy and provide exceptional service.
- Company: Join Project Better Energy, a leader in making solar power accessible.
- Benefits: Starting salary of £23,259.06 plus uncapped commission and generous holiday allowance.
- Why this job: Be part of a mission to promote renewable energy and make a positive impact.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Enjoy Fridays off and a flexible shift pattern for work-life balance.
The predicted salary is between 18600 - 26000 £ per year.
At Project Better Energy, we're on a mission to make renewable energy accessible to everyone. Our group Project Solar are the leading solar panel installer in the UK, we've helped thousands of homeowners reduce their energy bills and carbon footprints with confidence.
As a Call Centre Advisor, you will be responsible for handling warm leads with customers who have expressed an interest in our products and ensure customers have a great first contact experience.
Currently trialing 11am - 7pm shift pattern throughout January.
- Starting salary of £23,259.06 PLUS uncapped commission each month
- Monday to Thursday 12pm – 8pm & Saturday 10am – 4pm
- Fridays off every week
- 35.5 hours per week
- 33 days holidays including
Call Centre Advisor in Hyde Park employer: Project Better Energy
Contact Detail:
Project Better Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Call Centre Advisor in Hyde Park
✨Tip Number 1
Get to know the company! Research Project Better Energy and their mission. When you understand what they stand for, you can tailor your conversations to show how you fit into their vision.
✨Tip Number 2
Practice your phone skills! Since you'll be handling warm leads, it’s crucial to sound confident and friendly. Try role-playing with a friend or family member to get comfortable with common customer queries.
✨Tip Number 3
Be ready to share your passion for renewable energy! Show us that you care about helping customers reduce their energy bills and carbon footprints. Your enthusiasm can make a huge difference in the conversation.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Call Centre Advisor in Hyde Park
Some tips for your application 🫡
Show Your Passion for Renewable Energy: When you're writing your application, let your enthusiasm for renewable energy shine through. We want to see that you care about making a difference and are excited about helping customers with their energy needs.
Tailor Your Application: Make sure to customise your CV and cover letter for the Call Centre Advisor role. Highlight any relevant experience you have in customer service and how it aligns with our mission at Project Better Energy. We love seeing how you can fit into our team!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon unless it's relevant to the role!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Project Better Energy
✨Know Your Stuff
Before the interview, make sure you understand Project Better Energy's mission and values. Familiarise yourself with their products, especially solar panels, and be ready to discuss how they help customers save on energy bills. This shows genuine interest and helps you connect with the company's goals.
✨Practice Active Listening
As a Call Centre Advisor, you'll need to listen carefully to customers. During the interview, demonstrate your active listening skills by summarising what the interviewer says and asking relevant questions. This will show that you can engage effectively with customers and understand their needs.
✨Showcase Your Communication Skills
Clear communication is key in this role. Prepare examples of how you've successfully communicated with customers or resolved issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your ability to create a great first contact experience.
✨Be Ready for Role-Play Scenarios
Expect some role-play during the interview to assess your customer service skills. Practice handling common customer queries or objections related to renewable energy. This will help you feel more confident and demonstrate your problem-solving abilities in real-time.