At a Glance
- Tasks: Lead a team of Mystery Shoppers and deliver top-notch insights for clients.
- Company: Join Proinsight, a 'Great Place To Work®' with a fun, collaborative culture.
- Benefits: Competitive salary, bonuses, flexible work, and 22 days holiday plus your birthday off!
- Other info: Work in central London, close to great bars and restaurants, with excellent career growth opportunities.
- Why this job: Make a real impact while enjoying quizzes, games, and social events with your team.
- Qualifications: Strong organisational skills and a passion for motivating others.
The predicted salary is between 28808 - 31608 £ per year.
Proinsight Mystery Shopping are hiring! Join a 'Great Place To Work®' team!
What Proinsight is all about: Our mission is to turn everyday insights into profit through mystery shopping. We’re experts at getting under the skin of our clients’ businesses to really understand the good and not-so-great. Most importantly, we know what to do with all that knowledge to boost business growth.
Our Core Values:
- Bring the heart
- Be open, be kind - because you care
- Carry it home
- Own the thing, make it the best it can be
- Push the edges
- Chase after new possibilities, find a better way
- Give energy and 'can do' to the everyday
The lowdown on the role:
Are you a people-person with a flair for organisation and a love for fast-paced, fun environments? Join Proinsight as a Fieldwork Manager and play a key role in delivering top-quality mystery shopping insights. You'll be at the heart of our business—recruiting, coaching, and motivating Mystery Shoppers to help them reach Platinum status (yes, that’s a thing!). Using tools, creativity, and a bit of hustle, you’ll manage shopper relationships, allocate tasks, and drive performance in your region.
Being organised and structured is key - you’ll create detailed schedules each month to allocate mystery shops efficiently and ensure deadlines are met. Your ability to plan ahead, prioritise, and manage multiple tasks will be vital to success. Hit your targets consistently, and you’ll earn a rewarding bonus on top of your salary, making your hard work truly pay off.
You’ll collaborate with our dynamic team, get stuck into strategy planning, recruitment drives, and the occasional social media sprint. This role is perfect for someone proactive, resilient, and who thrives on making things happen. With regular quizzes, games, table tennis, and Thursday/Friday night drinks, we blend high performance with genuine fun. Ready to Own It and be a true Team Player? Join us!
What we’ll pay you: £28,808 - £31,608 (OTE)
When you’ll be working: You’ll typically work 40 hours a week, 8 hours a day, Monday to Friday, usually between 9am and 5:30pm, with a 30-minute unpaid break each day. However, since flexibility is important to Proinsight, we want to offer this to you, our shoppers, and our clients. Depending on business needs, this means we may sometimes need you to work flexible hours between 9am and 9pm, which could but rarely, occasionally include a Saturday.
Where you’ll be working: Our address is Office 4.1 Runway East, 20 St Thomas St, London SE1 9RS, you’ll be working in central London right next to all the best bars, restaurants, and close to Borough Market. Your nearest station is London Bridge, accessible by both train and tube.
What makes working at Proinsight great:
- Opportunity to earn more with our Commission and Bonus Schemes
- You’ll get 22 days of holiday per year, plus Bank Holidays - and to top it off, you get your birthday off too!
- Earn an extra day off for each year you work with us, up to a maximum of 5 extra days!
- We offer a flexible work culture, including one work-from-home day per week
- We contribute 3% to your pension to help you plan for the future
- Work in a collaborative, creative, and inspiring environment
- Access to a top-tier Employee Assistance Program to support your well-being!
- You’ll get a laptop and all the tech gear you need to do your best work
- Monthly 1-to-1 coaching sessions to support your growth and development
- MyZone heart rate tracker to help measure your physical activity levels?
- Regular team exercise classes and team get-togethers
- Monthly prizes for the Most Valuable Player and top MyZone performers.
- Quarterly strategy days to collaborate, plan and innovate
- Experience in a small business where you can really make a difference
- Pet-friendly office
- Opportunities to connect with 100’s of brands around the UK and Europe (like David Lloyd, Mercedes Benz, Hollywood Bowl, Apple and Prezzo)
Fieldwork Manager employer: Proinsight Mystery Shopping
Proinsight Mystery Shopping is an exceptional employer, offering a vibrant and supportive work culture in the heart of London. With a focus on employee growth through regular coaching sessions and a flexible work environment, team members enjoy unique perks such as extra holiday days for tenure, a pet-friendly office, and engaging team activities. Join us to be part of a dynamic team that values creativity, collaboration, and fun while making a meaningful impact in the mystery shopping industry.
Contact Details:
Proinsight Mystery Shopping Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Fieldwork Manager
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to Proinsight Mystery Shopping as a field sales pro!
✨Scout Out the Competition
Research potential competitors for Proinsight Mystery Shopping and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up Proinsight Mystery Shopping’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Fieldwork Manager
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at Proinsight Mystery Shopping, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at Proinsight Mystery Shopping, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at Proinsight Mystery Shopping.
How to prepare for a job interview at Proinsight Mystery Shopping
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that Proinsight Mystery Shopping offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in Proinsight Mystery Shopping but also helps you get a feel for whether you’d thrive in that environment.
