At a Glance
- Tasks: Coordinate customer orders and ensure smooth transitions from quotes to live orders.
- Company: Established manufacturer known for bespoke products in construction and interiors.
- Benefits: Gain specialist product knowledge and work in a collaborative environment.
- Other info: Dynamic role with opportunities to develop and grow within the company.
- Why this job: Be the key contact for customers and make a real impact on their projects.
- Qualifications: Experience in sales coordination or order processing with strong customer service skills.
The predicted salary is between 31500 - 38500 £ per year.
Pro Group Recruitment are working with an established specialist manufacturer supplying bespoke products to the construction and commercial interiors sectors.
Combining technical expertise with quality craftsmanship, the business works closely with customers to bring their project requirements to life.
As part of its continued growth, the company is looking for a Sales Order Coordinator to join the team, offering the opportunity to develop specialist product knowledge and take ownership of customer orders within a collaborative manufacturing environment.
You’ll manage the transition from accepted quotation to live order, ensuring specifications are clear, information is accurate and internal teams have everything they need to progress the work.
As the main customer contact after an order is placed, you’ll coordinate with sales, estimating and production to keep customers informed, manage amendments and agree realistic delivery expectations.
This would suit someone with experience in order processing, sales coordination or project administration within a manufacturing or construction-related business, who enjoys building customer relationships and keeping projects organised.
Overview of the role
- Take ownership of newly accepted quotations and prepare them for order processing.
- Contact customers to confirm specifications and collect outstanding information.
- Liaise with production teams to establish achievable lead times and delivery dates.
- Keep customers informed of order progress, revisions and changes.
- Assess whether amendments require changes to job sheets or pricing, working with the estimating team where needed.
- Assist with quotations and project revisions.
- Maintain accurate customer and project records on Hub Spot.
- Use Sage 200 for order processing and maintain ironmongery and alterations logs.
- Work with external sales colleagues to ensure customer expectations are understood and managed.
- Develop a detailed understanding of the company’s products so you can respond confidently to customer queries.
About you
- Experience in sales coordination, order processing, estimating support or project administration.
- Strong customer service skills and confidence managing customer expectations.
- Excellent organisation and attention to detail.
- Comfortable coordinating several orders and deadlines at the same time.
- A practical approach to resolving queries and gathering missing information.
- Confident using Microsoft Office and CRM or order processing systems.
- Experience working with production or other internal teams to keep orders on track
Sales Order Coordinator in Horsham employer: Progroup Recruitment Limited
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Contact Details:
Progroup Recruitment Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Order Coordinator in Horsham
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Order Coordinator at Progroup Recruitment Limited, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Progroup Recruitment Limited. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Order Coordinator. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Order Coordinator in Horsham
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Progroup Recruitment Limited:When writing your cover letter, make sure to tailor your message specifically for Progroup Recruitment Limited. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Progroup Recruitment Limited
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Progroup Recruitment Limited that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Progroup Recruitment Limited that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Progroup Recruitment Limited’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
