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- Tasks: Coordinate property maintenance, manage repairs, and support tenancy services.
- Company: Join a small charity supporting veterans with exciting operational changes.
- Benefits: Gain valuable experience in a meaningful role with potential for growth.
- Why this job: Make a real impact while working in a supportive and dynamic environment.
- Qualifications: Experience in repairs and maintenance, strong IT and communication skills required.
- Other info: Opportunity to work across various properties and collaborate with diverse teams.
The predicted salary is between 30000 - 42000 £ per year.
Location: 446 Fulham Road, London SW6 1DT but required to visit other developments and properties.
Responsible to: Director of Tenancy, Stoll.
Our client is a small Supported Housing charity for Veterans. The charity has embarked on a Change Programme across its operations so it is an exciting time to join the business.
As a Property Services Co-ordinator you will provide support across the Tenancy services directorate and consists of the following main areas:
- Repairs
- Scheduling
- Compliance
- Data gathering and capturing supporting colleagues in all areas of both planned maintenance and responsive operations.
This role is responsible for the provision of effective and efficient administration surrounding the repairs, services, compliance works and other technical projects. Contribute to the effective completion of works to maximise the use of properties, ensuring that all data is efficiently captured.
Act as the main point of contact for repairs administration for all customers both internally and externally. Proactively manage repairs to ensure that works are completed within targets and residents are kept informed. Work with internal teams to ensure workflows and work orders on the system are working effectively.
Actively participate in working groups and act as the lead for Property Services in “getting the process right.” Responsibilities include arranging appointments, following up, closing jobs, and invoicing. End-to-end repairs management, including first line invoice processing. Contribute to repairs monitoring, taking appropriate action to ensure that expenditure is within budget and tracked.
Work closely with all departments and colleagues to ensure a seamless first-class service for residents.
Skills and experience:
- Prior experience of delivering repairs and maintenance services
- Working with multiple agencies/organisations to resolve problems
- An understanding of property maintenance issues
- Accountable for own work and seeing cases through to completion
About you:
- Excellent IT skills and literacy
- Excellent communication skills, both oral and written
- Self-motivated, resilient, assertive and confident
- Solution focused with strong negotiation skills
Property Services/Maintenance Co-ordinator employer: Progresso Search
Contact Detail:
Progresso Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Services/Maintenance Co-ordinator
✨Tip Number 1
Familiarise yourself with the specific challenges faced by supported housing charities, especially those related to veterans. Understanding their unique needs will help you demonstrate your commitment and suitability for the role during any discussions.
✨Tip Number 2
Network with professionals in the property maintenance sector, particularly those who have experience working with charities or non-profits. This can provide you with valuable insights and potentially lead to referrals that could strengthen your application.
✨Tip Number 3
Prepare to discuss your previous experiences in repairs and maintenance services in detail. Be ready to share specific examples of how you've successfully managed repairs and worked with multiple agencies to resolve issues.
✨Tip Number 4
Showcase your IT skills by being familiar with common property management software. If you have experience with specific systems, mention them during conversations to highlight your technical proficiency and readiness for the role.
We think you need these skills to ace Property Services/Maintenance Co-ordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and skills required for the Property Services/Maintenance Co-ordinator position. Tailor your application to highlight relevant experiences that align with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any prior experience in repairs and maintenance services. Provide specific examples of how you've successfully managed similar tasks or projects, especially in a multi-agency environment.
Showcase Communication Skills: Since excellent communication is crucial for this role, ensure your application reflects your strong oral and written communication abilities. Use clear and concise language, and consider including examples of how you've effectively communicated in previous roles.
Demonstrate Problem-Solving Abilities: The job requires a solution-focused mindset. In your application, mention instances where you've successfully resolved issues or improved processes. This will show your potential employer that you can handle challenges effectively.
How to prepare for a job interview at Progresso Search
✨Show Your Knowledge of Property Maintenance
Make sure to brush up on your understanding of property maintenance issues. Be prepared to discuss specific examples from your past experience where you successfully managed repairs or maintenance services.
✨Demonstrate Strong Communication Skills
Since this role involves acting as the main point of contact for repairs administration, it's crucial to showcase your excellent communication skills. Practice articulating your thoughts clearly and confidently, both verbally and in writing.
✨Highlight Your Problem-Solving Abilities
The ability to work with multiple agencies and resolve problems is key. Prepare to share instances where you faced challenges in your previous roles and how you effectively navigated those situations.
✨Emphasise Your IT Proficiency
As the role requires effective administration and data management, be ready to discuss your IT skills. Mention any relevant software or systems you have used in the past, especially those related to repairs management or scheduling.
