Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Make outbound calls to customers and achieve sales targets while providing excellent service.
- Company: Join a rapidly growing specialist company that values its clients and employees.
- Benefits: Enjoy a modern office environment, flexible hours, and potential for extra pay.
- Why this job: Be part of a supportive team focused on customer care and personal growth.
- Qualifications: 1+ year of telephone sales experience and strong communication skills required.
- Other info: Work Monday to Friday with occasional Saturday shifts; great for balancing studies.
The predicted salary is between 24000 - 36000 £ per year.
Our client is a specialist Company providing important services to their clients. They have grown rapidly since 2015 and are now looking to recruit new members of staff to our Outbound Sales team.
Hours: (BASED IN THE NICE NEW OFFICE IN KNUTSFORD) Usually - Monday to Friday 09:00 – 17:00 One week in every 4 weeks you would do: Mon – Thurs 12 – 8pm, Fri 10 – 6pm Saturdays – to work 1 sat every 3 weeks in return for a day in lieu or the extra money.
Summary Duties and Responsibilities of Role:
- To make outbound calls to customers who have recently enquired through various marketing channels.
- Achieve department sales conversion targets whilst delivering excellent customer service.
- Sale calls to be made in line with the Company’s process and FCA regulations.
Key Skills Required:
- Communication: Possess a professional telephone manner with proven experience. Have excellent listening and communication skills to be able to answer customer questions, deliver outstanding Customer care; being especially aware that some customers may be vulnerable.
- Productivity: Be results driven with ability to achieve work towards KPI’s set on production, quality and customer service skills.
- Accuracy: Must have the ability to record information in an accurate way and ensure that all process and procedures are adhered with in a methodical and compliant way.
- IT Skills: Computer literacy and knowledge of MS Office.
- Customer Champion: Act in a manner that ensures the Customer receives a positive experience of the Company.
Personal Capabilities:
- Proven Track record of: Telephone sales experience (preferred minimum of 1 year)
- Success within a target driven environment
- Delivering excellent Customer Service
- Working in accordance with detailed procedures
- Flexible approach with ability to adapt quickly to meet business needs
Personal Attributes:
- Excellent interpersonal, communication and listening skills at all levels
- Able to demonstrate empathy, sensitivity, kindness and patience
- Resilient with a real desire for success and helping others
- Can-do attitude, self-motivated
- High level attention to detail and accuracy
Outbound Sales Executive - No cold calling (Knutsford) employer: Progresso Search
Contact Detail:
Progresso Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outbound Sales Executive - No cold calling (Knutsford)
✨Tip Number 1
Familiarise yourself with the company's services and values. Understanding what they offer and how they operate will help you tailor your conversations during the interview, showing that you're genuinely interested in their mission.
✨Tip Number 2
Practice your telephone communication skills. Since this role requires a professional telephone manner, consider role-playing with a friend or family member to refine your ability to engage customers effectively and empathetically.
✨Tip Number 3
Prepare examples of your past sales successes. Be ready to discuss specific instances where you've met or exceeded targets, as this will demonstrate your results-driven mindset and ability to thrive in a target-driven environment.
✨Tip Number 4
Showcase your adaptability. The job description mentions a flexible approach, so think of times when you've successfully adapted to changing circumstances or customer needs, and be prepared to share these experiences.
We think you need these skills to ace Outbound Sales Executive - No cold calling (Knutsford)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in outbound sales and customer service. Emphasise any achievements related to meeting targets and delivering excellent customer care, as these are key aspects of the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and explains why you are a great fit for the Outbound Sales Executive position. Mention your ability to work towards KPIs and your experience in a target-driven environment.
Highlight Relevant Skills: In your application, specifically mention your telephone sales experience and your proficiency with IT and MS Office. This will demonstrate that you possess the necessary skills to succeed in the role.
Showcase Your Personal Attributes: Use examples from your past experiences to illustrate your interpersonal skills, resilience, and can-do attitude. Highlight how you have demonstrated empathy and patience in customer interactions, as these traits are essential for this position.
How to prepare for a job interview at Progresso Search
✨Showcase Your Communication Skills
Since the role requires excellent communication, be prepared to demonstrate your telephone manner during the interview. Practice answering common questions clearly and concisely, and remember to listen actively to the interviewer.
✨Highlight Your Sales Experience
Make sure to discuss your previous sales experience, especially in a target-driven environment. Share specific examples of how you achieved sales targets and delivered excellent customer service to show that you're results-oriented.
✨Demonstrate Empathy and Customer Care
Given the importance of customer care in this role, be ready to discuss situations where you've shown empathy and sensitivity towards customers. This will help illustrate your ability to handle vulnerable customers effectively.
✨Prepare for Questions on Compliance and Procedures
Familiarise yourself with FCA regulations and the importance of adhering to company processes. Be prepared to answer questions about how you ensure accuracy and compliance in your work, as this is crucial for the role.
