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- Tasks: Make outbound calls to customers and achieve sales targets while providing top-notch service.
- Company: Join a rapidly growing specialist company that values customer care and employee development.
- Benefits: Enjoy a structured work schedule with occasional flexibility and the chance for extra pay.
- Why this job: This role offers a supportive environment where you can grow your sales skills and make a difference.
- Qualifications: 1+ year of telephone sales experience and strong communication skills are essential.
- Other info: Work in a modern office in Knutsford with a friendly team focused on success.
The predicted salary is between 24000 - 36000 £ per year.
Our client is a specialist Company providing important services to their clients. They have grown rapidly since 2015 and are now looking to recruit new members of staff to our Outbound Sales team. Hours: (BASED IN THE NICE NEW OFFICE IN KNUTSFORD) Usually – Monday to Friday 09:00 – 17:00 One week in every 5 weeks you would do : Mon – Thurs 12 – 8pm, Fri 10 – 6pm Saturdays – to work 1 sat every 3 weeks in return for a day in lieu or the extra money. Summary Duties and Responsibilities of Role: To make outbound calls to customers who have recently enquired through various marketing channels. Achieve department sales conversion targets whilst delivering excellent customer service. Sale calls to be made in line with the Company’s process and FCA regulations. Key Skills Required: Communication?- Possess a professional telephone manner with proven experience. Have excellent listening and communication skills to be able to answer customer questions, deliver outstanding Customer care; being especially aware that some customers may be vulnerable. Productivity?- Be results driven with ability to achieve work towards KPI’s set on production, quality and customer service skills. Accuracy?- Must have the ability to record information in an accurate way and ensure that all process and procedures are adhered with in a methodical and compliant way. IT Skills?- computer literacy and knowledge of MS Office. Customer Champion?- Act in a manner that ensures the Customer receives a positive experience of the Company. Personal Capabilities Proven Track record of: Telephone sales experience (preferred minimum of 1 year) Success within a target driven environment Delivering excellent Customer Service Working in accordance with detailed procedures Flexible approach with ability to adapt quickly to meet business needs Personal Attributes: Excellent interpersonal, communication and listening skills at all levels Able to demonstrate empathy, sensitivity, kindness and patience Resilient with a real desire for success and helping others Can-do attitude, self-motivated High level attention to detail and accuracy
Outbound Sales Executive - No cold calling employer: Progresso Search
Contact Detail:
Progresso Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outbound Sales Executive - No cold calling
✨Tip Number 1
Familiarize yourself with the company's services and values. Understanding what they offer and how they position themselves in the market will help you tailor your conversations and demonstrate your genuine interest during the interview.
✨Tip Number 2
Practice your telephone communication skills. Since this role emphasizes a professional telephone manner, consider role-playing with a friend or family member to refine your approach and ensure you can handle various customer scenarios effectively.
✨Tip Number 3
Highlight your experience in achieving sales targets. Be prepared to discuss specific examples of how you've met or exceeded KPIs in previous roles, as this will showcase your results-driven mindset and ability to thrive in a target-oriented environment.
✨Tip Number 4
Demonstrate your customer service skills. Think of instances where you've gone above and beyond for customers, especially in challenging situations. This will illustrate your commitment to delivering excellent customer care, which is crucial for this position.
We think you need these skills to ace Outbound Sales Executive - No cold calling
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in outbound sales, especially any roles where you've achieved targets or provided excellent customer service. Use specific examples to demonstrate your skills.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your telephone sales experience and how it aligns with the company's values of customer care and compliance.
Showcase Communication Skills: Since communication is key for this role, ensure that your application reflects your strong listening and speaking abilities. You might want to include examples of how you've successfully handled customer inquiries in the past.
Highlight Adaptability: The job requires a flexible approach, so mention any experiences where you've had to adapt quickly to changing circumstances or meet business needs. This will show that you're a good fit for their dynamic environment.
How to prepare for a job interview at Progresso Search
✨Showcase Your Communication Skills
Since the role requires excellent communication and listening skills, be prepared to demonstrate these during the interview. Practice active listening and respond thoughtfully to questions, showing that you can engage effectively with customers.
✨Highlight Your Sales Experience
Make sure to discuss your previous telephone sales experience and any achievements in a target-driven environment. Use specific examples to illustrate how you've met or exceeded sales targets in the past.
✨Demonstrate Customer Care
Emphasize your commitment to delivering outstanding customer service. Share examples of how you've handled challenging customer interactions with empathy and patience, showcasing your ability to provide a positive customer experience.
✨Prepare for Compliance Questions
Since the role involves adhering to FCA regulations and company processes, be ready to discuss your understanding of compliance in sales. Familiarize yourself with relevant regulations and be prepared to explain how you ensure accuracy and adherence to procedures.
