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For Companies At a Glance
- Tasks: Make outbound sales calls and provide top-notch customer service.
- Company: Join a rapidly growing specialist company since 2015, dedicated to client success.
- Benefits: Enjoy a Monday to Friday schedule with occasional Saturdays and a day off in return.
- Why this job: Be part of a dynamic team focused on achieving sales targets while helping customers.
- Qualifications: 1+ year of telephone sales experience and strong communication skills required.
- Other info: Ideal for resilient individuals eager to succeed and adapt in a fast-paced environment.
The predicted salary is between 28800 - 43200 £ per year.
Our client is a specialist Company providing important services to their clients. They have grown rapidly since 2015 and are now looking to recruit new members of staff to our Outbound Sales team.
Hours: Monday to Friday 09:00 – 17:00 which will include occasional Saturdays in return for a day in lieu.
- Achieve department sales conversion targets whilst delivering excellent customer service.
- Sale calls to be made in line with the Company’s process and FCA regulations.
- Communication: Possess a professional telephone manner with proven experience. Have excellent listening and communication skills to be able to answer customer questions, deliver outstanding Customer care.
- Productivity: Be results driven with ability to achieve work towards KPI’s set on production, quality and customer service skills.
- IT Skills: Computer literacy and knowledge of MS Office.
- Customer Champion: Act in a manner that ensures the Customer receives a positive experience of the Company.
- Telephone sales experience (preferred minimum of 1 year).
- Delivering excellent Customer Service.
- Flexible approach with ability to adapt quickly to meet business needs.
- Resilient with a real desire for success and helping others.
Locations
Outbound Sales Consultant employer: Progresso Search
Contact Detail:
Progresso Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outbound Sales Consultant
✨Tip Number 1
Familiarise yourself with the company's services and values. Understanding what they offer will help you tailor your conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your telephone communication skills. Since this role heavily relies on phone interactions, consider role-playing with a friend or family member to refine your professional telephone manner and active listening skills.
✨Tip Number 3
Research common sales techniques and customer service strategies. Being able to discuss these during your interview will show that you're proactive and knowledgeable about the industry.
✨Tip Number 4
Prepare examples of how you've met KPIs in previous roles. Highlighting your results-driven approach will resonate well with the hiring team and demonstrate your ability to achieve targets.
We think you need these skills to ace Outbound Sales Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in outbound sales and customer service. Emphasise any achievements related to sales targets and KPIs, as this will show you understand the role's requirements.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific examples of how your skills align with their needs, particularly your telephone sales experience and ability to deliver excellent customer service.
Showcase Communication Skills: Since the role requires excellent communication skills, consider including a brief section in your application that demonstrates your ability to communicate effectively. This could be through a short anecdote or a summary of your experience in customer interactions.
Highlight IT Proficiency: Mention your computer literacy and familiarity with MS Office in your application. If you have experience with any CRM systems or sales software, be sure to include that as well, as it shows you are prepared for the technical aspects of the job.
How to prepare for a job interview at Progresso Search
✨Showcase Your Sales Experience
Be prepared to discuss your previous outbound sales experience in detail. Highlight specific achievements, such as exceeding sales targets or successfully handling difficult customer interactions, to demonstrate your capability and results-driven mindset.
✨Demonstrate Excellent Communication Skills
Since the role requires a professional telephone manner, practice articulating your thoughts clearly and confidently. During the interview, listen carefully to questions and respond thoughtfully, showcasing your strong communication skills.
✨Familiarise Yourself with FCA Regulations
Understanding the Financial Conduct Authority (FCA) regulations is crucial for this role. Brush up on these regulations before the interview so you can discuss how you would ensure compliance while making sales calls.
✨Emphasise Customer-Centric Approach
The company values customer experience highly, so be ready to share examples of how you've gone above and beyond for customers in the past. This will show that you are not just focused on sales but also on delivering excellent customer service.
