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For Companies At a Glance
- Tasks: Engage with customers, guide them in jewellery selection, and achieve sales targets.
- Company: Join a rapidly growing, ethically-focused jewellery brand known for exquisite wedding and engagement pieces.
- Benefits: Enjoy ongoing training, opportunities for growth, and a supportive team environment.
- Why this job: Be part of a passionate team, enhance customer experiences, and make meaningful connections.
- Qualifications: 1-2 years in customer-facing sales, preferably in jewellery or luxury retail.
- Other info: Located in the vibrant Hatton Garden, a hub for jewellery enthusiasts.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Our client is a specializes in high quality, ethically-made jewellery (Be-Spoke) with a focus on wedding and engagement pieces in diamonds. Having seen rapid growth since they opened nearly 10 years ago and they are currently going through a scale up phase they are looking for experienced Sales Advisors and Senior Sales Advisors for their London Stores in Hatton Garden.
They understand that their greatest asset is their exceptional team. As a Sales Consultant, you’ll be on the front line of our customer experience, responsible for engaging with clients, understanding their needs, and guiding them toward the perfect piece of jewellery. You will play a crucial role in building customer relationships, maintaining product knowledge, and meeting sales targets. With opportunities for growth, you’ll also have access to ongoing training to refine your skills in luxury sales. Your contributions will be integral to our journey.Responsibilities
- Welcome customers warmly, providing an inviting and professional experience from start to finish.
- Assist customers with product selection, tailoring recommendations to their personal style, occasion, and budget.
- Achieve individual sales targets by effectively closing sales and promoting additional services, such as resizing and customisations.
- Maintain thorough knowledge of collections and the craftsmanship behind each piece, enhancing the customer experience with product expertise.
- Foster long-term client relationships by following up post-purchase and encouraging repeat business.
- Support team operations by coordinating with colleagues on customer appointments, special requests, and any service-related inquiries.
- Collaborate with Lead Sales Advisors and Senior Sales Consultants to continuously improve customer interactions and store performance.
Skills
- Customer-focused mindset with a talent for understanding client needs and preferences.
- Strong sales and negotiation skills, with an emphasis on upselling and cross-selling.
- Organisational skills to manage multiple client interactions and follow-up activities.
- Adaptability and resilience in a fast-paced retail environment.
Requirements
- Minimum of 1-2 years experience in a customer-facing sales role, ideally within the jewellery or luxury retail sector.
- Proven ability to meet or exceed sales targets and build meaningful customer relationships.
- Excellent communication and interpersonal skills, passionate about delivering a high-quality customer experience.
- Ability to work well within a team, demonstrating flexibility and a willingness to support colleagues.
Jewellery Sales Advisor - (Diamonds) employer: Progresso Search
Contact Detail:
Progresso Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Jewellery Sales Advisor - (Diamonds)
✨Tip Number 1
Familiarise yourself with the latest trends in jewellery, especially diamonds. Being knowledgeable about different cuts, settings, and ethical sourcing will not only impress your potential employers but also show that you're genuinely passionate about the industry.
✨Tip Number 2
Practice your sales techniques by role-playing with friends or family. Focus on upselling and cross-selling strategies, as these are crucial for meeting sales targets in a luxury retail environment like jewellery.
✨Tip Number 3
Network with professionals in the jewellery industry, especially those who work in luxury retail. Attend events or join online forums to gain insights and make connections that could lead to job opportunities.
✨Tip Number 4
Prepare to discuss your previous sales experiences in detail during the interview. Highlight specific instances where you exceeded targets or built strong customer relationships, as this will demonstrate your capability to thrive in their team.
We think you need these skills to ace Jewellery Sales Advisor - (Diamonds)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, particularly in the jewellery or luxury retail sector. Emphasise any achievements related to meeting sales targets and building customer relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for jewellery and customer service. Mention specific experiences where you successfully engaged with clients and tailored recommendations to their needs.
Showcase Product Knowledge: In your application, demonstrate your understanding of diamonds and jewellery craftsmanship. This could include mentioning any previous experience with high-quality products or your enthusiasm for learning about them.
Highlight Team Collaboration: Discuss your ability to work well within a team. Provide examples of how you've supported colleagues in a retail environment, as this is crucial for the role of a Sales Advisor.
How to prepare for a job interview at Progresso Search
✨Showcase Your Passion for Jewellery
Make sure to express your enthusiasm for jewellery, especially diamonds. Share any personal experiences or knowledge you have about the craftsmanship and ethical sourcing of jewellery, as this will resonate with the company's values.
✨Demonstrate Customer-Centric Skills
Prepare examples from your past experiences where you've successfully engaged with customers. Highlight how you identified their needs and tailored your recommendations, as this role heavily relies on building strong customer relationships.
✨Know the Product Inside Out
Familiarise yourself with the company's collections and the unique features of their jewellery. Being able to discuss specific pieces and their craftsmanship during the interview will show your commitment and readiness for the role.
✨Prepare for Sales Scenarios
Anticipate questions related to sales techniques, such as upselling and cross-selling. Be ready to discuss how you've met or exceeded sales targets in previous roles, as this will demonstrate your capability to contribute to the company's growth.
