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- Tasks: Support Veterans by managing housing services and ensuring tenant satisfaction.
- Company: Join a fantastic charity dedicated to helping Veterans and their families.
- Benefits: Make a real impact in the community while gaining valuable experience.
- Why this job: Be part of a mission-driven team that values service and support for those who served.
- Qualifications: Strong background as a Housing Officer, preferably in a charity or Housing Association.
- Other info: This role is not hybrid or remote; on-site work is required.
The predicted salary is between 28800 - 43200 £ per year.
Our client is a fantastic charity that offers a wide range of services and support to Veterans and their dependants.
They are currently looking to recruit a Housing to help and support the team and business
PLEASE NOTE: This is not a Hybrid or Remote working role.
Job purpose
Responsible to the Housing Manager for delivering a high quality, customer focussed housing service to ex-service personnel and their dependents.
To provide an effective and responsive housing management service for a patch of properties, meeting agreed performance outcomes and objectives for key areas, including rent arrears, lettings and anti-social behaviour
Key Accountabilities
- Lettings, allocations and voids management
- Rent arrears prevention and recovery
- Anti-social behaviour, nuisance and other breaches of tenancy
- Tenancy and estate management
- Resident engagement
- Working in a team and with others
- Financial control
- Record keeping and data management
- Quality and regulatory compliance
- Health and Safety
- Equality and diversity
- Other various tasks on an ad-hoc basis
This will require someone who has a strong background in a similar role as a Housing Officer, ideally within a charity or Housing Association
Housing Officer employer: Progresso Search
Contact Detail:
Progresso Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer
✨Tip Number 1
Familiarize yourself with the specific needs and challenges faced by veterans and their dependents. Understanding their unique circumstances will help you demonstrate your commitment to providing a high-quality, customer-focused housing service during the interview.
✨Tip Number 2
Highlight any previous experience you have in managing lettings, allocations, and voids. Be prepared to discuss specific examples of how you've successfully handled rent arrears prevention and recovery in your past roles.
✨Tip Number 3
Showcase your ability to engage with residents effectively. Prepare to share strategies you've used in the past to manage anti-social behavior and foster a positive community environment.
✨Tip Number 4
Research the charity's mission and values thoroughly. Being able to articulate how your personal values align with theirs will set you apart as a candidate who is genuinely passionate about the role.
We think you need these skills to ace Housing Officer
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Housing Officer position. Understand the key responsibilities and accountabilities, especially those related to lettings, rent arrears, and tenant engagement.
Highlight Relevant Experience: In your application, emphasize your previous experience in housing management or similar roles. Provide specific examples of how you've successfully managed properties, dealt with rent arrears, or engaged with residents.
Showcase Your Skills: Make sure to highlight skills that are crucial for this role, such as customer service, financial control, and compliance with health and safety regulations. Tailor your CV and cover letter to reflect these competencies.
Personalize Your Application: Address your application to the hiring manager if possible, and express your passion for working with veterans and their dependents. A personal touch can make your application stand out.
How to prepare for a job interview at Progresso Search
✨Show Your Passion for Supporting Veterans
Make sure to express your genuine interest in working with veterans and their dependents. Share any personal experiences or motivations that drive you to support this community, as it will resonate well with the charity's mission.
✨Demonstrate Your Housing Management Skills
Prepare specific examples from your previous roles that highlight your experience in lettings, rent arrears management, and dealing with anti-social behavior. Be ready to discuss how you successfully managed these challenges and improved outcomes.
✨Emphasize Team Collaboration
Since the role involves working closely with a team, be prepared to talk about your teamwork skills. Share instances where you collaborated effectively with colleagues or other stakeholders to achieve common goals.
✨Understand Compliance and Regulatory Standards
Familiarize yourself with the relevant housing regulations and compliance standards. During the interview, demonstrate your knowledge of health and safety, equality, and diversity issues, as these are crucial in delivering a high-quality housing service.
