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- Tasks: Join our Outbound Sales team to make impactful sales calls and provide top-notch customer service.
- Company: We're a rapidly growing specialist company, dedicated to delivering essential services since 2015.
- Benefits: Enjoy a modern office environment, flexible hours, and competitive pay with opportunities for extra earnings.
- Why this job: Be part of a dynamic team where your efforts directly contribute to success and customer satisfaction.
- Qualifications: 1+ year of telephone sales experience, excellent communication skills, and a results-driven mindset required.
- Other info: Work Monday to Friday with occasional Saturdays; perfect for those seeking a balanced work-life schedule.
The predicted salary is between 28800 - 43200 £ per year.
Our client is a specialist Company providing important services to their clients. They have grown rapidly since 2015 and are now looking to recruit new members of staff to our Outbound Sales team.
Hours: Usually - Monday to Friday 09:00 – 17:00. One week in every 4 weeks you would do: Mon – Thurs 12 – 8pm, Fri 10 – 6pm. Saturdays – to work 1 Saturday every 3 weeks in return for a day in lieu or the extra money.
Responsibilities:
- Achieve department sales conversion targets whilst delivering excellent customer service.
- Sale calls to be made in line with the Company’s process and FCA regulations.
- Possess a professional telephone manner with proven experience.
- Have excellent listening and communication skills to be able to answer customer questions and deliver outstanding customer care.
- Be results driven with the ability to achieve work towards KPIs set on production, quality and customer service skills.
- Act in a manner that ensures the customer receives a positive experience of the Company.
Requirements:
- Telephone sales experience (preferred minimum of 1 year).
- Delivering excellent customer service.
- Flexible approach with the ability to adapt quickly to meet business needs.
- Resilient with a real desire for success and helping others.
- Computer literacy and knowledge of MS Office.
Locations
Customer Sales Representative (Office Based) employer: Progresso Search
Contact Detail:
Progresso Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Representative (Office Based)
✨Tip Number 1
Familiarise yourself with the company's services and values. Understanding what they offer will help you tailor your conversations during the interview, showing that you're genuinely interested in their mission.
✨Tip Number 2
Practice your telephone manner and communication skills. Since this role heavily relies on phone interactions, consider doing mock calls with friends or family to refine your approach and ensure you sound professional and engaging.
✨Tip Number 3
Prepare examples of how you've achieved sales targets or provided excellent customer service in previous roles. Being able to share specific instances will demonstrate your capability and results-driven mindset.
✨Tip Number 4
Show your flexibility and resilience during the interview. Be ready to discuss how you've adapted to changing business needs in the past, as this is crucial for success in a dynamic sales environment.
We think you need these skills to ace Customer Sales Representative (Office Based)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and customer service. Emphasise any previous roles where you achieved sales targets or provided excellent customer care, as this is crucial for the Customer Sales Representative position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and customer service. Mention specific examples of how you've successfully handled customer interactions and met KPIs in past roles. This will help you stand out to the hiring team.
Highlight Relevant Skills: In your application, clearly outline your skills in communication, resilience, and adaptability. These are key traits for the role, so provide examples of how you've demonstrated these in previous positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Progresso Search
✨Showcase Your Sales Experience
Be prepared to discuss your previous sales roles in detail. Highlight specific achievements, such as exceeding targets or successfully handling difficult customer interactions, to demonstrate your capability and experience in outbound sales.
✨Demonstrate Excellent Communication Skills
Since the role requires a professional telephone manner, practice articulating your thoughts clearly and confidently. During the interview, listen carefully to questions and respond thoughtfully to show your strong communication skills.
✨Familiarise Yourself with FCA Regulations
Understanding the Financial Conduct Authority (FCA) regulations is crucial for this position. Brush up on these regulations and be ready to discuss how you would ensure compliance while making sales calls.
✨Emphasise Your Customer Service Focus
The company values excellent customer service, so be sure to share examples of how you've gone above and beyond for customers in the past. This will illustrate your commitment to providing a positive experience for clients.
