At a Glance
- Tasks: Join our team as a Mortgage Underwriter, handling applications and ensuring customer satisfaction.
- Company: Progressive is a leading financial institution in Northern Ireland, known for excellent customer service.
- Benefits: Enjoy hybrid working, competitive salary, generous holidays, and a fantastic pension scheme.
- Other info: Flexible working arrangements and opportunities for training and community involvement.
- Why this job: Be part of a supportive culture that values work-life balance and personal growth.
- Qualifications: 3+ years of mortgage underwriting experience and strong communication skills required.
The predicted salary is between 36000 - 60000 € per year.
Job Description
Location: Progressive Bldg Soc, Progressive House, 33-37 Wellington Place
Who Are We
Working for Progressive offers you the opportunity to be part of a leading home‑grown organisation with a proud reputation for customer service excellence. With our personal and caring approach, we have been helping generations of local people to save and become homeowners. Supported by a strong high street presence and ambitious growth plans, our vision is to be the savings and mortgage provider of choice in Northern Ireland.
As a nurturing employer, we believe in supporting staff brings their whole selves to work in an inclusive environment where diverse needs are recognised and respected. If you are seeking the opportunity of blended home and office working in an exciting new role then we would love to hear from you. Upon successful completion of your training/probation period, we can offer you 2 days in the office with the remainder in the office or at home at your discretion.
About The Role
We are looking for an experienced Mortgage Underwriter to join our thriving Head Office Mortgage Underwriting Team. Reporting directly to our Mortgage Process Manager, the role has the aim of helping our branches and brokers deliver a high quality service that supports the achievement of our ambitious growth plans. With an eye for detail and strong people skills, you will bring your significant underwriting experience to the role, enabling you to quickly get up to speed with handling multiple cases to expected standards in accordance with our Lending and mortgage related policies, TMF principles, regulatory requirements and FCA responsible lending best practice.
If you are passionate about serving our mortgage customers and ensuring customer experience excellence in a competitive landscape, then we want to hear from you. In return you will have the opportunity to work flexibly within a hybrid arrangement and continue to grow your knowledge and competency in a collaborative team environment.
Responsibilities Include
- Underwrite and assess mortgage applications in line with lending policy, risk appetite, and regulatory requirements.
- Process applications efficiently, completing credit, affordability, and risk assessments with accuracy and attention to detail.
- Identify, challenge, and elevate complex or outside‑of‑policy cases, ensuring robust decision making and clear audit trails.
- Liaise with internal teams, intermediaries, and valuers to progress cases and resolve queries effectively.
- Prepare, approve, and issue mortgage offers and conditions, ensuring the Society’s interests are protected.
- Maintain accurate records of applications, actions, and customer communications on mortgage systems.
- Meet agreed KPIs and service standards while delivering a high level of customer and broker service.
- Ensure full compliance with FCA regulations, MCOB rules, internal policies, and Treating Customers Fairly principles.
What's on offer?
- Competitive salary
- Hybrid working model
- Annual KPI Bonus Scheme
- Excellent pension with up to 20% employer pension contribution
- Life Assurance Scheme
- Group Income Protection
- Health cash plan for money back on dental, optical costs etc
- Generous holidays – 25 days plus up to 12 Bank Holidays
- Day off for your birthday
- Holiday purchase scheme
- Cycle to Work Scheme
- Opportunity to gain great exposure in supportive environment
- Excellent training and volunteering opportunities
As part of our recruitment process, successful applicants will be subject to our pre‑employment checks. These include credit checks and criminal record checks (Access NI basic check through a responsible body).
Skills Needed
Servicing, Relationship
About The Company
Careers at Progressive We know that looking for a career means so much more than just finding a job. At Progressive, we want to help you find your happy place to work. We firmly believe in encouraging our employees to achieve the right balance between their work and personal lives, delivering access to and promoting family‑friendly policies. This not only increases employee satisfaction but also enables Progressive to meet the needs of our Members and supports the Society in being positioned as one of the most successful financial institutions in Northern Ireland.
Company Culture
To work for Progressive is to be part of something special. We strive to nurture and develop our employees in the evolving and fast‑paced financial services industry. Outlined below are a list of the reasons why we feel Progressive is a great place to work: We aim to provide an inclusive and respectful working environment, where everyone recognises the importance and impact of teamwork. We celebrate staff diversity and work hard to ensure that our staff members feel valued as individuals and respected for their contribution to our success. We offer opportunities for our staff to work at the heart of our communities and make real differences to our Members’ lives. We do not subscribe to a long‑hours culture, instead valuing family life and supporting our staff to balance work and family commitments.
Required Criteria
- Experience of working productively within a fast paced customer focused environment.
- Good Numeracy & Microsoft Office skills.
- Capable of delivering a professional, efficient service to branches and brokers.
- 1+ years' mortgage underwriting experience
Desired Criteria
- CeMap qualified.
Closing Date: Wednesday 13th May, 2026
Contract Type: fulltime
Salary: Based on Experience
Mortgage Underwriter in Belfast employer: Progressive Building Society
Progressive is an exceptional employer that prioritises employee well-being and work-life balance, offering a hybrid working model that allows for flexibility between home and office. With a strong commitment to inclusivity and personal development, employees benefit from competitive salaries, generous holidays, and comprehensive health plans, all while contributing to a company that values community impact and customer service excellence in Northern Ireland.
Contact Detail:
Progressive Building Society Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Mortgage Underwriter in Belfast
✨Tip Number 1
Familiarise yourself with the specific mortgage products and services offered by Progressive. Understanding their unique offerings will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Progressive, especially those in the Mortgage Underwriting team. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare to discuss your experience in handling complex mortgage cases and how you've navigated challenges in previous roles. Be ready to share specific examples that highlight your problem-solving skills and attention to detail.
✨Tip Number 4
Stay updated on the latest regulatory changes and best practices in mortgage underwriting. Showing that you are proactive about your professional development will impress the hiring managers and demonstrate your commitment to compliance and customer service excellence.
We think you need these skills to ace Mortgage Underwriter in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in mortgage underwriting. Focus on your ability to handle multiple cases, attention to detail, and strong communication skills, as these are key for the role.
Craft a Compelling Cover Letter:In your cover letter, express your passion for customer service excellence and how your experience aligns with Progressive's values. Mention specific examples of how you've contributed to positive customer outcomes in previous roles.
Highlight Relevant Skills:Emphasise your problem-solving abilities, numeracy skills, and proficiency in Microsoft Office. These skills are crucial for analysing credit histories and financial information effectively.
Showcase Your Experience:Detail your 3+ years of mortgage underwriting experience clearly. Include any relevant qualifications like CeMap and describe how you've successfully navigated fast-paced environments while maintaining compliance with regulatory standards.
How to prepare for a job interview at Progressive Building Society
✨Know Your Stuff
Make sure you brush up on your mortgage underwriting knowledge. Understand the key policies, regulatory requirements, and best practices in the industry. This will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your People Skills
As a Mortgage Underwriter, you'll be dealing with various stakeholders. Highlight your strong communication skills and ability to build rapport with clients and colleagues. Share examples of how you've successfully navigated challenging conversations in the past.
✨Be Detail-Oriented
Attention to detail is crucial in this role. During the interview, emphasise your ability to analyse complex information accurately. You might even want to prepare a few examples where your attention to detail made a significant difference in your previous work.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about past experiences where you had to make tough decisions or handle difficult cases. Be ready to explain your thought process and the outcomes of your actions.
