EAP Regional Manager in Belfast

We are pleased to announce that applications are now open for three new Area Manager positions. The successful candidates will oversee the following branch networks: About The Role The Area Managers are accountable for leading and developing a group of branches to deliver sustainable, strong sales performance, exceptional customer outcomes and effective community engagement. They are responsible for achieving mortgage, savings and business development objectives across their region through strategic thinking, effective leadership, coaching, performance management and local market engagement. The Area Managers will drive a high-performance culture, deliver sales campaigns, retain customers, while ensuring branch teams identify and maximise opportunities, maintaining the highest standards of customer service, regulatory compliance, responsible selling practices and operational control. Progressive Building Society is committed to providing equal opportunities for all. Required Criteria A minimum of three years management experience in a regulated sales or customer-service environment, ideally within financial services. Demonstrable experience of leading, coaching and performance-managing managers or sales teams, including addressing underperformance and developing capability. Experience of leading across multiple teams or locations, or managing a complex business unit with responsibilities transferable to a multi-site leadership role. Strong experience of operating within a regulated framework, including oversight of conduct risk, operational controls, responsible selling, vulnerable customers and Consumer Duty. Experience of business and resource planning, leading change and translating strategic objectives into measurable action plans and improved business outcomes. Desired Criteria CeMAP or another relevant financial-services qualification. Experience within a branch-based bank, building society or comparable customer-facing financial-services organisation. Knowledge of mortgage and savings products, policies, processes, regulation and customer journeys. Previous multi-site or area management experience, including developing managers and supporting succession planning. Experience of local business development, community engagement, strategic projects or third-party relationships. At Progressive, we want to help you find your happy place to work. We firmly believe in encouraging our employees to achieve the right balance between their work and personal lives, delivering access to and promoting family-friendly policies. This not only increases employee satisfaction but also enables Progressive to meet the needs of our Members and supports the Society in being positioned as one of the most successful financial institutions in Northern Ireland. Company Culture To work for Progressive is to be part of something special. We strive to nurture and develop our employees in the evolving and fast paced financial services industry. We celebrate staff diversity and work hard to ensure that our staff members feel valued as individuals and respected for their contribution to our success. We offer opportunities for our staff to work at the heart of our communities and make real differences to our Members lives. We understand that by taking steps to positively enhance the well-being of our staff, we can help them to achieve their goals and boost their motivation to deliver the best possible outcomes for our members. Vacation, Paid time off, Performance bonuses, Paid sick days, Retirement plan and/or pension, Employee development programs, Tuition reimbursement, Open office, Competitive salary, Life insurance, Long service recognition, Employee Assistance Scheme, Wellbeing Scheme, Work With Charities, Social Opportunities, Annual Rise Salary Not disclosed Benefits: Vacation, Paid time off Performance bonuses Paid sick days Retirement plan and/or pension Employee development programs Tuition reimbursement