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- Tasks: Oversee daily operations and drive strategic initiatives for Birmingham and London offices.
- Company: Join a dynamic social network focused on fostering creativity and operational excellence.
- Benefits: Enjoy a vibrant workplace culture, professional development opportunities, and potential travel perks.
- Why this job: Be the backbone of a creative team, shaping strategies that enhance efficiency and workplace culture.
- Qualifications: Experience in operations management within medium to large businesses, with people management skills required.
- Other info: This role involves monthly travel between Birmingham and London offices.
The predicted salary is between 36000 - 60000 £ per year.
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We are seeking an exceptional Office Operations Manager to oversee the operational excellence of our client\’s entrepreneurial practice across both Birmingham and London offices. This is a pivotal role for an experienced professional who thrives in a dynamic environment and is passionate about creating the foundation that enables creative teams to flourish. This role is office based.
Role Overview
As Office Operations Manager, you will be the operational backbone of the business, ensuring seamless day-to-day operations whilst driving strategic initiatives that support our continued growth. Working closely with the Executive team, you will shape and implement operational strategies that enhance efficiency, maintain high standards, and foster an exceptional workplace culture.
Key Responsibilities
- Your responsibilities will span the full spectrum of business operations.
- You will be instrumental in maintaining ISO accreditations, managing budgets, and ensuring that internal systems and processes support our creative ambitions.
- This role requires overseeing the running of both Birmingham and London offices, with monthly travel between locations to maintain consistent operational standards.
- As line manager to a small support team, you will foster their professional development and ensure excellence in service delivery.
- Working alongside the Executive team, you will contribute to developing operational strategies that align with business objectives.
- You will be responsible for company health and safety compliance across both locations, including facilities support, acting as project manager for internal refurbishments and improvements.
- Quality assurance is within your remit, ensuring internal QA processes, managing ISO accreditations, and maintaining GDPR compliance.
- You will monitor and control company branding consistency across all touchpoints, reflecting the professional image of the organization.
Essential Requirements
Applicants must have relevant experience, particularly in operations within a medium to large business, ideally across multiple sites. Experience in a corporate or similar setting is important. People management experience is required.
Katie Bard is acting as an agency and is an equal opportunities employer.
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Office Operations Manager employer: Progressis
Contact Detail:
Progressis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Operations Manager
✨Tip Number 1
Familiarise yourself with the specific operational challenges faced by businesses in both Birmingham and London. Understanding regional differences can give you an edge in interviews, showing that you're proactive and knowledgeable about the environments you'll be managing.
✨Tip Number 2
Network with professionals in the operations field, especially those who have experience in multi-site management. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the role.
✨Tip Number 3
Demonstrate your understanding of ISO accreditations and GDPR compliance during conversations. Being able to discuss these topics confidently will show that you are well-prepared for the responsibilities of the Office Operations Manager role.
✨Tip Number 4
Prepare examples of how you've successfully managed teams and improved operational efficiency in previous roles. Having concrete stories ready will help you illustrate your capabilities and fit for the position when speaking with our hiring team.
We think you need these skills to ace Office Operations Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and essential requirements. Tailor your application to highlight your relevant experience in operations management, particularly in multi-site environments.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in operations management, people management, and any relevant achievements. Use bullet points for clarity and focus on quantifiable results where possible.
Write a Tailored Cover Letter: In your cover letter, address how your skills and experiences align with the company's needs. Mention specific examples of how you've driven operational excellence and supported team development in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an Office Operations Manager.
How to prepare for a job interview at Progressis
✨Showcase Your Operational Expertise
Be prepared to discuss your previous experience in operations management, particularly in a multi-site environment. Highlight specific examples where you improved efficiency or implemented successful operational strategies.
✨Demonstrate People Management Skills
Since this role involves managing a small support team, be ready to share your approach to leadership and team development. Discuss how you've fostered professional growth in your past teams and maintained high service standards.
✨Understand the Company Culture
Research the company’s values and workplace culture. Be ready to explain how you can contribute to maintaining and enhancing this culture, especially in a creative environment that thrives on collaboration.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world scenarios. Think of examples where you had to manage budgets, ensure compliance, or handle operational challenges across multiple locations.
