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- Tasks: Oversee household operations and ensure a five-star standard of cleanliness and organisation.
- Company: Join a welcoming family in London, managing their home with care and professionalism.
- Benefits: Competitive salary of £80,000, flexible working hours, and immediate start available.
- Why this job: Make a real difference in a family's daily life while showcasing your leadership skills.
- Qualifications: Extensive experience in luxury hospitality or private households, with strong management skills.
- Other info: Perfect for those who thrive in dynamic environments and value discretion and professionalism.
The predicted salary is between 80000 - 80000 £ per year.
Senior Head Housekeeper/House Manager required for informal family living in London to oversee all Household & Property Management.
Core working hours: Monday to Friday. Flexibility required: Must be flexible to support additional needs during holiday periods, events, and.
Requirements:
- Full operational oversight of the London residence
- Day-to-day management of all household operations, ensuring the home runs seamlessly
- Liaison with contractors, suppliers, and service providers
- Management of household budgets, expenses, invoicing, and cost control
- Oversight of maintenance, repairs, refurbishments, snagging, and long-term planning
- Maintain exceptional standards of cleanliness, organisation, and presentation throughout the home
- Lead by example with hands-on housekeeping when required
- Oversee laundry, wardrobe care, fine fabrics, and specialist surface care
- Ensure the property is maintained to a consistently high, five-star standard
- Recruitment, onboarding, training, and supervision of all household staff
- Management of rotas, performance, holidays, and professional development
- Act as the sole and central point of management for all household staff
- Establish clear reporting lines and formal communication structures
- Set, document, and enforce Standard Operating Procedures (SOPs)
- Establish and maintain clear standards for staff presentation and professionalism, including uniforms and grooming
- Create and maintain comprehensive house manuals
- Develop and manage a House Look Book defining presentation, styling, and aesthetic standards
- Maintain accurate household records, documentation, and reports
- Use Microsoft Excel and Word confidently for budgets, rotas, inventories, manuals, and correspondence
- Implement and manage systems for documentation, scheduling, uniforms, and internal communications
- Plan and oversee private events, dinners, and entertaining
- Coordinate catering, floristry, security, transport, and guest logistics
- Provide light PA support related to household operations and events
- Maintain flexibility to support the principals’ schedule, particularly during holiday periods
- Maintain absolute discretion and confidentiality at all times
- Liaise with security teams when required
- Ensure safety, privacy, and smooth household operations
Experience Required:
- Extensive experience in the private household or luxury hospitality industry
- Proven track record in senior roles held long-term, demonstrating loyalty, stability, and trust
- Previous experience as a Head Housekeeper, House Manager, or similar senior role
- Strong leadership and people-management skills
- Computer literate, with confident use of Microsoft Excel and Word
- Highly organised, detail-oriented, and proactive
- Professional, discreet, and reliable with excellent communication skills
Salary: £80,000 per annum
Immediate Start!
Senior Head Housekeeper/House Manager in London employer: Progressis
Contact Detail:
Progressis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Head Housekeeper/House Manager in London
✨Tip Number 1
Network like a pro! Reach out to your contacts in the luxury hospitality industry and let them know you're on the lookout for a Senior Head Housekeeper/House Manager role. Personal recommendations can make all the difference, so don’t be shy about asking for introductions.
✨Tip Number 2
Get your hands dirty! If you can, volunteer or take on temporary roles in similar households. This not only boosts your experience but also shows potential employers that you're committed and ready to jump in when needed.
✨Tip Number 3
Showcase your skills! Create a portfolio that highlights your previous work in household management, including budgets, staff training, and event planning. This visual representation of your expertise can really impress during interviews.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you an edge. Plus, it’s super easy to keep track of your applications and updates!
We think you need these skills to ace Senior Head Housekeeper/House Manager in London
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your extensive experience in the private household or luxury hospitality industry. We want to see how your previous roles have prepared you for this senior position, so don’t hold back on those details!
Tailor Your Application: Take a moment to tailor your application specifically for us at StudySmarter. Use the job description as a guide and align your skills and experiences with what we’re looking for. This shows us you’re genuinely interested!
Be Professional Yet Personal: While we appreciate professionalism, don’t be afraid to let your personality shine through. We’re looking for someone who can fit into our informal family living environment, so a touch of warmth and approachability can go a long way.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Progressis
✨Know Your Stuff
Make sure you’re well-versed in the specifics of household management and housekeeping. Brush up on your knowledge of budgets, maintenance, and staff management. Being able to discuss your previous experiences and how they relate to the job will show that you’re the right fit.
✨Showcase Your Leadership Skills
As a Senior Head Housekeeper/House Manager, you’ll need to lead a team. Prepare examples of how you’ve successfully managed staff in the past, including recruitment, training, and performance management. Highlighting your leadership style will help demonstrate your capability.
✨Be Ready for Scenario Questions
Expect questions about how you would handle specific situations, like managing a last-minute event or dealing with a maintenance issue. Think through potential scenarios beforehand and have clear, structured responses ready to showcase your problem-solving skills.
✨Demonstrate Discretion and Professionalism
Given the nature of the role, it’s crucial to convey your ability to maintain confidentiality and professionalism. Share examples from your past roles where you’ve had to exercise discretion, ensuring the interviewer knows you can be trusted with sensitive information.