Field Service Engineer

Field Service Engineer

Full-Time 28000 - 32000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Maintain and repair medical devices, ensuring patient safety in hospitals.
  • Company: Leading manufacturer with a strong reputation for customer service.
  • Benefits: Competitive salary, bonuses, company vehicle, and excellent career progression.
  • Why this job: Join a supportive team and make a real difference in healthcare.
  • Qualifications: Level 3 BTEC or NVQ and a valid driving licence required.
  • Other info: Dynamic role with opportunities for overtime and personal growth.

The predicted salary is between 28000 - 32000 £ per year.

Established over 35 years with a reputation for excellent customer service and support, this is a fantastic opportunity to join a leading manufacturer of capital equipment used to ensure medical/surgical products are effectively decontaminated/sterilised, ensuring patient safety.

£35-40k Base Salary (Depending on qualifications and experience), company bonus and excellent package including car or van and all expenses, corporate benefits. Strong career progression pathway and ability to earn more once established in the business.

Usual hours Monday – Friday, 45 hour week with the option for overtime. You will be asked to be available for a minimum of 4 weekends throughout the year but can work more if desired.

Area 1 - South West / Central UK – ideal base Bristol, Worcester, Swindon.

Area 2 - East Sussex, Eastbourne, Bexhill, Brighton running to Crawley in the north.

This role focuses on the following product portfolio - market leading range of capital equipment and consumables that sterilise/decontaminate endoscopes after patient use. Additional solutions include drying and storage systems. You will be working in public and private hospitals.

Role:

The Field Based Engineer will be responsible for the planned maintenance, breakdown/emergency repair and validation service visits across their region. They will have work allocated two weeks in advance to ensure a workable diary and be fully supported by an internal scheduling team.

Applicant:

The key characteristics needed are a fantastic attitude, strong communication skills and a genuine hunger to work in a strong supportive team environment. We are seeking can do, will do characters who own and solve problems.

Experience required:

  • Individuals with Field Service experience within the endoscopy decontamination space are appreciated.
  • Candidates who are experienced field service engineers from the medical device or associated markets are also of huge interest (life science etc).
  • However, experienced field service professionals used to working on any capital equipment (electrical focus) looking for a long-term career will absolutely be considered. As will engineers from the forces looking for a commercial role.

It is likely candidates outside the decontamination/medical space without validation experience/qualifications will be considered at the lower starting salary level.

Must have qualifications:

  • Level 3 BTEC or NVQ needed.
  • Driving license.

Progress Sales Recruitment is a specialist sales only medical recruitment consultancy dedicated to offering client and applicants alike the highest levels of service. With over 8 years experience in recruitment, we specialise in the following areas of work - Nurse Advisers, Clinical Specialists, Theatre Sales Specialists, Sales Executives, Business Development Managers, Team Leaders, Sales Managers, Sales Directors and all other sales focused roles within the medical sector. Our core therapy areas include Vascular, Endoscopy, Urology, Neurology, ENT, Infection Control, Anaesthesia, Blood Products, Diathermy, Infusion, Orthopaedics, Surgical Instruments and all PCT, Primary, Secondary, Theatre and Rehabilitation products.

Field Service Engineer employer: Progress Sales Recruitment

As a leading manufacturer in the medical devices sector, we pride ourselves on our commitment to excellent customer service and support, making us an outstanding employer for Field Service Engineers. Our strong work culture fosters collaboration and problem-solving, while offering competitive salaries, comprehensive benefits, and clear pathways for career progression. With a focus on employee development and a supportive team environment, we provide a rewarding opportunity for those looking to make a meaningful impact in healthcare across the South West and Central UK.
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Contact Detail:

Progress Sales Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Field Service Engineer

✨Tip Number 1

Network like a pro! Reach out to your connections in the medical device field, especially those who work with endoscopy or decontamination. A friendly chat can lead to insider info about job openings that aren't even advertised yet.

✨Tip Number 2

Prepare for the interview by brushing up on your technical knowledge and soft skills. Be ready to discuss how you've tackled challenges in previous roles. Remember, they want to see your problem-solving skills in action!

✨Tip Number 3

Show your enthusiasm! When you apply through our website, make sure your cover letter reflects your genuine interest in the role and the company. Let them know why you're excited about working in the medical field.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way in keeping you top of mind. It shows you're keen and professional, which is exactly what they’re looking for in a Field Service Engineer.

We think you need these skills to ace Field Service Engineer

Field Service Experience
Medical Device Knowledge
Endoscopy Decontamination
Planned Maintenance
Emergency Repair
Validation Service
Strong Communication Skills
Problem-Solving Skills
Team Collaboration
Technical Aptitude
Driving License
BTEC Level 3 or NVQ Qualification
Customer Service Orientation
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight any relevant experience in medical devices or capital equipment, and don’t forget to showcase your problem-solving skills and strong communication abilities!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your genuine interest in the role and the company. Mention why you’re excited about working with medical devices and how your background makes you a great fit for the team.

Showcase Your Qualifications: Don’t forget to mention your Level 3 BTEC or NVQ qualifications prominently. If you have any additional certifications or training related to field service engineering, make sure to include those too!

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on the path to joining our fantastic team!

How to prepare for a job interview at Progress Sales Recruitment

✨Know Your Stuff

Make sure you brush up on the technical aspects of the medical devices you'll be working with. Familiarise yourself with endoscopy decontamination processes and any relevant regulations. This will show your potential employer that you're serious about the role and understand the importance of patient safety.

✨Show Off Your Problem-Solving Skills

During the interview, be ready to discuss specific examples where you've successfully solved problems in a field service context. Whether it’s a breakdown you fixed or a maintenance issue you resolved, demonstrating your 'can do, will do' attitude will resonate well with the interviewers.

✨Communicate Clearly

Strong communication skills are key for this role, especially since you'll be interacting with hospital staff. Practice explaining complex technical concepts in simple terms. This will not only help you in the interview but also in your future job when dealing with clients.

✨Ask Insightful Questions

Prepare some thoughtful questions about the company culture, team dynamics, and career progression opportunities. This shows that you're genuinely interested in the role and want to ensure it's a good fit for both you and the company.

Field Service Engineer
Progress Sales Recruitment
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