At a Glance
- Tasks: Manage NHS accounts, build relationships, and drive revenue growth.
- Company: Leading organisation in medical and healthcare equipment sector.
- Benefits: Competitive salary up to £42k, bonuses, and hybrid working.
- Other info: Exciting opportunity for career growth in a dynamic environment.
- Why this job: Own customer relationships and make a real impact in healthcare.
- Qualifications: Commercially minded with strong communication and relationship-building skills.
Are you a commercially driven Account Manager who thrives on building relationships and growing existing business? We’re working with a leading organisation within the medical and healthcare equipment sector to recruit an Internal Account Manager based in Diss, UK. Base salary to £42k with bonus. Three days office / hybrid working.
This is an exciting opportunity for someone who enjoys being close to customers, identifying commercial opportunities and taking genuine ownership of their accounts.
The Role
You’ll be a key point of contact for a portfolio of NHS customers, managing day-to-day account activity while working closely with an external sales team to maximise customer retention, repeat business and revenue growth. You’ll be responsible for:
- Building and maintaining trusted relationships across NHS accounts
- Responding to customer enquiries, quotations and product support requests
- Identifying and converting repeat, run-rate and incremental sales opportunities
- Generating quotations and proactively following up opportunities
- Supporting targeted inside-sales campaigns
- Managing and progressing your sales pipeline
- Maintaining accurate CRM records and account information
- Working closely with external Account Managers and internal teams
- Sharing customer intelligence, market insight and opportunities with the wider sales team
- Using data to identify trends, improve account performance and increase efficiency
Why join?
This is much more than an order-processing or administrative role. You’ll have genuine ownership of customer relationships and revenue opportunities, with the opportunity to become a trusted expert in your NHS accounts and develop valuable knowledge of the medical equipment and healthcare market. You’ll directly contribute to customer retention, repeat business and incremental revenue growth, while playing an important role in supporting the wider sales strategy.
About You
We’re looking for someone who is:
- Commercially minded and motivated by achieving results
- Proactive and customer-focused, with a natural ability to build relationships
- Confident communicating with operational, clinical and procurement stakeholders
- Organised and capable of managing multiple accounts and priorities
- Comfortable identifying opportunities and converting enquiries into sales
- A strong communicator with good negotiation and influencing skills
- Confident using CRM systems, Microsoft Office and sales reporting tools
- Self-motivated, resilient and able to work independently
- Ideally experienced in, or knowledgeable about, NHS structures and procurement processes
Key Details
Position: Internal Account Manager
Location: Diss, UK
Sector: Medical / Healthcare
Customer Base: NHS
Reports to: Medical Country Manager UK&I
If you’re an experienced Account Manager, Inside Sales professional or commercially focused customer relationship professional looking for your next opportunity, we’d love to hear from you. Apply now for a confidential conversation and further details.
Internal Account Manager in Diss employer: Progress Sales Recruitment
As a leading provider of theatre solutions, we pride ourselves on fostering a dynamic and supportive work environment that encourages professional growth and collaboration. Our commitment to employee development is matched by our focus on ethical sales practices and building lasting relationships within the healthcare sector, making us an ideal employer for those passionate about making a difference in private hospitals across the UK.
Contact Details:
Progress Sales Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Internal Account Manager in Diss
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Progress Sales Recruitment.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Progress Sales Recruitment.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Progress Sales Recruitment, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Internal Account Manager in Diss
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Progress Sales Recruitment.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Progress Sales Recruitment.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Progress Sales Recruitment. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Progress Sales Recruitment. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Progress Sales Recruitment
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Progress Sales Recruitment’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
