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For Companies At a Glance
- Tasks: Provide top-notch customer service and solutions in the fast food and hospitality sector.
- Company: Join a growing business committed to making a difference in food service.
- Benefits: Competitive salary, bonus, company car, strong pension, and flexible benefits.
- Why this job: Make a real impact while enjoying sociable hours and career growth opportunities.
- Qualifications: 3 years in catering or fast food, valid driving licence required.
- Other info: Inclusive environment valuing diverse perspectives and ideas.
The predicted salary is between 26000 - 36000 £ per year.
Area 1 – North London and East Anglia (Base salary to £35/36k)
Area 2 – East Midlands (Circa 1 hour from Sheffield) (Base salary to £26.5K)
Area 3 – Edinburgh / Glasgow belt (Base salary to £26.5k)
ALL roles come with a bonus IRO 30% base salary, a fully expensed company car, and an exceptional package including strong pension and flexible benefits.
Due to expansion and a growing business, we are seeking additional field-based service professionals to support our customers in the quick service / fast food / hospitality / restaurant market. In this role, you will be responsible for partnering with our customers in an assigned territory and providing them with personal customer service and solutions for all of their cleaning and hygiene needs. This involves face-to-face customer service, audit of products / needs, training and education – and where necessary assistance re-siting products.
This is a dynamic support role designed to ensure we are seen and protected as the partner of choice in the food service space through partnership, support, and alignment with our valued customer base.
Are you ready to take on a role that not only challenges you but also allows you to make a significant impact in the fast-paced world of quick service and hospitality? This is your chance to join a growing business as a Field-Based Service Professional, where your expertise will be valued and your career can flourish.
What’s In It For You
- Meaningful Work: Tackle some of the world’s most pressing challenges, helping customers achieve clean water, safe food, abundant energy, and healthy environments.
- Career Growth: Shape your career with a company that is committed to growth and development, offering excellent career advancement opportunities both within the UK and internationally.
- Inclusive Environment: Be part of an organisation that values diverse perspectives and ideas, ensuring you feel included and engaged.
Role Responsibilities
- Customer Relationship Management: Develop and enhance customer relationships by providing personal customer service and tailored solutions for their cleaning and hygiene needs.
- Service Fulfilment: Ensure the completion of assigned service visits within your territory, maintaining high standards of customer satisfaction.
- Value Visits: Conduct customer value visits to assess and improve hygiene levels, offering expert advice and training on procedures and products.
- Basic Installations: Perform basic installations as required, with full training and support provided.
- Reporting: Complete all necessary reporting in a timely manner, ensuring accurate records are maintained.
- Growth Opportunities: Actively seek out opportunities for business growth within your territory.
Ideal Candidate
This role is perfect for a fast food or restaurant manager seeking more sociable hours while remaining passionate about the industry. Use your knowledge in a more commercial setting and make a real difference.
- Experience: Minimum of 3 years in catering, fast food, restaurant, or a related industry.
- Industry Insight: Understand the unique challenges and demands of the quick service and fast food sector.
- Driving Licence: Hold a valid driver's licence and an acceptable Motor Vehicle Record.
- Eligibility: No Immigration Sponsorship available.
Preferred Qualifications
- Education: College degree is advantageous.
- Technical Skills: Experience in catering industry equipment maintenance is a plus.
- Sales Acumen: A good sales background would be beneficial.
Take the next step in your career and join a company where your skills and passion will be recognised and rewarded. Apply now to become a Field-Based Service Professional and make a lasting impact in the food service industry.
Locations
Field Service Representative in Bury St Edmunds, Suffolk employer: Progress Sales Recruitment
Contact Detail:
Progress Sales Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Representative in Bury St Edmunds, Suffolk
✨Tip Number 1
Network like a pro! Reach out to your connections in the food service industry and let them know you're on the hunt for a Field Service Representative role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get ready for those interviews! Research common questions for Field Service roles and practice your answers. Highlight your experience in customer service and how you've tackled challenges in the fast food or restaurant sector.
✨Tip Number 3
Show off your passion! When you get the chance to chat with potential employers, make sure to express your enthusiasm for the food service industry. Share specific examples of how you've made a difference in previous roles.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you a better shot at landing that dream job as a Field-Based Service Professional.
We think you need these skills to ace Field Service Representative in Bury St Edmunds, Suffolk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Field Service Representative. Highlight your experience in the food service or hospitality industry, and don’t forget to mention any customer service skills that make you a perfect fit for this dynamic role.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the food service industry and how your background aligns with our mission. Be genuine and let your personality come through!
Showcase Relevant Experience: When filling out your application, focus on your past roles that relate to customer relationship management and service fulfilment. We want to see how you've made an impact in previous positions, so share specific examples!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Progress Sales Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of the quick service and fast food industry. Understand the unique challenges customers face and be ready to discuss how your experience can help solve their problems.
✨Showcase Your Customer Service Skills
This role is all about building relationships, so be prepared to share examples of how you've successfully managed customer relationships in the past. Highlight any specific instances where you went above and beyond to meet a customer's needs.
✨Demonstrate Your Problem-Solving Abilities
Think of scenarios where you've had to troubleshoot issues or provide solutions in a fast-paced environment. Be ready to explain your thought process and how you approach challenges, especially in a service context.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company’s approach to customer service and growth opportunities within the role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.