At a Glance
- Tasks: Provide top-notch customer service and solutions in the fast food and hospitality sector.
- Company: Join a growing business dedicated to making a difference in food service.
- Benefits: Competitive salary, bonus, company car, strong pension, and flexible benefits.
- Other info: Inclusive environment valuing diverse perspectives and ideas.
- Why this job: Make a real impact while enjoying sociable hours and career growth opportunities.
- Qualifications: 3 years in catering or fast food, valid driving licence required.
The predicted salary is between 26000 - 36000 £ per year.
Due to expansion and a growing business, we are seeking additional field-based service professionals to support our customers in the quick service / fast food / hospitality / restaurant market. In this role, you will be responsible for partnering with our customers in an assigned territory and providing them with personal customer service and solutions for all of their cleaning and hygiene needs. This involves face-to-face customer service, audit of products / needs, training and education – and where necessary assistance re-siting products. This is a dynamic support role designed to ensure we are seen and protected as the partner of choice in the food service space through partnership, support and alignment with our valued customer base.
Are you ready to take on a role that not only challenges you but also allows you to make a significant impact in the fast-paced world of quick service and hospitality? This is your chance to join a growing business as a Field-Based Service Professional, where your expertise will be valued and your career can flourish.
What’s In It For You
- Meaningful Work: Tackle some of the world’s most pressing challenges, helping customers achieve clean water, safe food, abundant energy, and healthy environments.
- Career Growth: Shape your career with a company that is committed to growth and development, offering excellent career advancement opportunities both within the UK and internationally.
- Inclusive Environment: Be part of an organisation that values diverse perspectives and ideas, ensuring you feel included and engaged.
Role Responsibilities
- Customer Relationship Management: Develop and enhance customer relationships by providing personal customer service and tailored solutions for their cleaning and hygiene needs.
- Service Fulfilment: Ensure the completion of assigned service visits within your territory, maintaining high standards of customer satisfaction.
- Value Visits: Conduct customer value visits to assess and improve hygiene levels, offering expert advice and training on procedures and products.
- Basic Installations: Perform basic installations as required, with full training and support provided.
- Reporting: Complete all necessary reporting in a timely manner, ensuring accurate records are maintained.
- Growth Opportunities: Actively seek out opportunities for business growth within your territory.
Ideal Candidate
This role is perfect for a fast food or restaurant manager seeking more sociable hours while remaining passionate about the industry. Use your knowledge in a more commercial setting and make a real difference.
- Experience: Minimum of 3 years in catering, fast food, restaurant, or a related industry.
- Industry Insight: Understand the unique challenges and demands of the quick service and fast food sector.
- Driving Licence: Hold a valid driver's licence and an acceptable Motor Vehicle Record.
- Eligibility: No Immigration Sponsorship available.
Preferred Qualifications
- Education: College degree is advantageous.
- Technical Skills: Experience in catering industry equipment maintenance is a plus.
- Sales Acumen: A good sales background would be beneficial.
Take the next step in your career and join a company where your skills and passion will be recognised and rewarded. Apply now to become a Field-Based Service Professional and make a lasting impact in the food service industry.
Field Service Specialist employer: Progress Sales Recruitment Ltd
Progress Sales Recruitment Ltd is an exceptional employer, offering a vibrant work culture that prioritises autonomy and relationship-building within the medical devices sector. Employees benefit from uncapped earnings potential, regular travel opportunities, and a supportive environment that fosters professional growth and development in the East Midlands & West Midlands region.
Contact Details:
Progress Sales Recruitment Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Specialist
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Progress Sales Recruitment Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Progress Sales Recruitment Ltd
Don't be shy about reaching out to Progress Sales Recruitment Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Field Service Specialist
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Progress Sales Recruitment Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Progress Sales Recruitment Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
