Field Service Engineer in Reading

Field Service Engineer in Reading

Reading Full-Time 46125 - 46125 £ / year (est.) No home office possible
Progress Rail

At a Glance

  • Tasks: Maintain and repair diesel-electric locomotives, ensuring safe and reliable operations.
  • Company: Join Electro-Motive Diesel, a global leader in locomotive manufacturing and maintenance.
  • Benefits: Competitive salary, overtime pay, 33 days holiday, and employee discounts.
  • Why this job: Work hands-on with cutting-edge technology and make a real impact in the rail industry.
  • Qualifications: Engineering apprenticeship or equivalent experience, driving license, and diesel locomotive knowledge.
  • Other info: Supportive team environment with continuous training and career development opportunities.

The predicted salary is between 46125 - 46125 £ per year.

Reading

Starting Salary from £46,125 (£41,000 base salary + 12.5% shift allowance). Hours paid door-to-door + all overtime at time and a half.

Do you enjoy working hands on? Do you have a passion for troubleshooting? Do you pride yourself in your technical knowledge and communication skills?

Electro-Motive Diesel are looking for a Field Service Engineer based close to Reading to join our team. This role would be ideal for an experienced technician with a track record of dealing with diesel engine technology/equipment.

As part of the Field Service Engineer team, you will be instrumental in maintaining the customer's locomotive fleet to ensure safe and reliable operation, through the delivery of proactive and reactive, scheduled and unscheduled maintenance at various locations including railway sidings, depots and customer sites. You will take a proactive approach to identifying and reporting potential issues and defects that could lead to loco failure or problems with reliability. In delivering a reliable service for our customers you will take part in the on-call roster. Overnight stays may be required where work cannot be completed in a set time.

This is predominantly a lone working role where you will be expected to work autonomously using tools and procedures available to you as well as your own initiative and skillset, to ensure vehicles are reliable and accessible for the customers' services. You will be supported by a friendly and dedicated team and approachable managers who care about every team member and provide individual self-development through continuous training.

The Field Service Engineer role includes:

  • Carrying out scheduled maintenance, repair, overhaul, modification and fault-finding activities.
  • Responding to the customer's unscheduled events in a rapid & efficient manner while delivering high standards of engineering workmanship, to include detailed reports and documentation.
  • Complete modifications and special checks within the scheduled maintenance.
  • Acting as a role model with a safety mindset exemplifying the company's QHSE Policies and Core values.
  • Building productive and effective working relationships with company staff, peers and customers.
  • Partaking in a 24/7 on-call roster to provide out of hours support to the customer. You will cover 1 week in 10 for nights and 1 week in 10 for days (including weekends).
  • Contribute with key stakeholders to help build a reliable fleet.
  • Ensuring all work is documented correctly through our maintenance management system.

Successful FSE candidates will be able to demonstrate the following:

Qualifications

Essential:

  • Engineering Advanced Apprenticeship or equivalent experience
  • BTEC National Certificate / ONC in Engineering or European equivalent.
  • Driving license
  • Prior experience maintaining and repairing diesel electric locomotives
  • Experience working with Class 66 and Class 69

Desirable:

  • Emergency First Aid
  • Designated Person
  • Personal Track Safety

Competencies/Experience

  • Proven record of working effectively with Diesel engineering technology, associated systems and controls.
  • Relevant experience gained in similar position/similar locomotive and familiar with Company products.
  • Ability to meet people with ease and confidence, understanding and accommodating the customers' needs.
  • Ability to self-start and proactively deliver the service.
  • Strong communicator, able to foster relationships at all levels with both customers and peers.
  • Able to be assertive and make decisions in a timely manner, but remain non-confrontational when handling or involved in conflict situations.
  • A safety-first mindset.
  • A logical, analytical, and objective approach to problem solving and fault diagnosis.
  • Detail focused with a disciplined and detailed approach to task completion.
  • Understand the safety culture within the UK rail industry and how maintenance impacts on delivering safety.
  • Reasonable IT skills with a knowledge of Microsoft Office.
  • A flexible approach and attitude to working hours that are out of normal hours of work.

Applicants must be based within 1 hour of Reading and have valid right to work in the UK.

As an FSE we can offer you:

  • Competitive salary + overtime at 1.5x
  • 33 days holiday entitlement (inclusive bank holidays)
  • 5% pension contributions
  • Life assurance scheme
  • Company sick pay
  • Employee assistance program
  • Retail discounts
  • Fuel cards

About the Company

Progress Rail - Electro Motive Diesel is a subsidiary of Caterpillar, specialized in manufacturing, maintaining and overhauling diesel-electric locomotives across the world. For more than half a century, Electro-Motive Diesel has hauled freight and passengers, powered ships, and generated electricity for over 100 countries around the globe. Becoming a part of Electro-Motive Diesel means becoming a part of a challenging and bright future in our global marketplace.

Equal Opportunities Statement

Electro-Motive Diesel Ltd are committed to providing an inclusive and welcoming workplace for all. We encourage applications from all sections of the community. If you require any assistance with the application or selection process, please reach out to the Recruiter to discuss.

Field Service Engineer in Reading employer: Progress Rail

Electro-Motive Diesel is an exceptional employer, offering a competitive salary and comprehensive benefits package, including generous holiday entitlement and pension contributions. Our supportive work culture fosters individual growth through continuous training, while the opportunity to work autonomously in a dynamic environment ensures that every Field Service Engineer can thrive and make a meaningful impact on our customers' operations.
Progress Rail

Contact Detail:

Progress Rail Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Field Service Engineer in Reading

✨Tip Number 1

Get to know the company inside out! Research Electro-Motive Diesel and their projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!

✨Tip Number 3

Prepare for hands-on assessments! As a Field Service Engineer, you might face practical tests. Brush up on your technical skills and be ready to demonstrate your troubleshooting prowess when it counts.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Electro-Motive Diesel.

We think you need these skills to ace Field Service Engineer in Reading

Troubleshooting
Technical Knowledge
Communication Skills
Diesel Engine Technology
Scheduled Maintenance
Fault-Finding
Safety Mindset
Relationship Building
Problem Solving
Analytical Skills
Attention to Detail
IT Skills
Flexibility in Working Hours
Self-Starter

Some tips for your application 🫡

Show Off Your Skills: Make sure to highlight your technical knowledge and experience with diesel engine technology in your application. We want to see how your skills align with the role of a Field Service Engineer!

Be Clear and Concise: When writing your application, keep it straightforward. Use clear language to describe your past experiences and how they relate to the job. We appreciate a well-structured application that gets straight to the point.

Tailor Your Application: Don’t just send a generic application! Tailor it to reflect the specific requirements mentioned in the job description. Show us that you understand what we’re looking for and how you can contribute to our team.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re serious about joining our team!

How to prepare for a job interview at Progress Rail

✨Know Your Diesel Engines

Make sure you brush up on your knowledge of diesel engine technology, especially the Class 66 and Class 69 locomotives. Be prepared to discuss your hands-on experience and any specific challenges you've faced in maintenance or repairs.

✨Show Off Your Problem-Solving Skills

Since troubleshooting is a big part of the Field Service Engineer role, think of examples where you've successfully diagnosed and resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.

✨Demonstrate Your Communication Skills

This role requires effective communication with customers and team members. Prepare to share instances where you've built strong relationships or handled conflicts professionally. Highlight your ability to adapt your communication style to different audiences.

✨Emphasise Your Safety Mindset

Safety is paramount in this industry. Be ready to discuss how you prioritise safety in your work and any relevant training you've completed, like Emergency First Aid or Personal Track Safety. Show that you understand the safety culture within the UK rail industry.

Field Service Engineer in Reading
Progress Rail
Location: Reading

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