At a Glance
- Tasks: Respond to emergency calls and support vulnerable individuals in their homes.
- Company: Progress Lifeline, a caring organisation dedicated to community support.
- Benefits: Flexible working, competitive pay, pension scheme, and professional development opportunities.
- Other info: No previous care experience needed; full training provided.
- Why this job: Make a real difference in people's lives while enjoying meaningful work.
- Qualifications: Full UK driving licence, strong communication skills, and a calm approach.
The predicted salary is between 27000 - 35000 € per year.
Location: Kirby
Benefits: Buy or sell leave. Flexi working. Pension Scheme. Professional Development. Occupational Sick Pay + Many more benefits.
A meaningful alternative to retail, hospitality, driving or customer service roles. "It’s helping someone to live safely, at home." Progress Lifeline provides emergency response services that support vulnerable people in their own homes. We’re recruiting Emergency Home Responders in Kirby and welcome applicants looking for a role with purpose and real impact.
The role:
- Attend emergency alarm calls in your local area
- Reassure customers and assess situations safely
- Assist people following non‑injury falls using specialist equipment
- Support dignity, confidence and wellbeing
- Work independently, backed by our 24/7 Control Centre
Full training is provided - no previous care experience needed.
What you’ll need:
- You’ll be based in the Kirby area and respond to calls across the wider local Lifeline service area
- Full UK driving licence and your own vehicle
- Strong communication skills and a calm approach
- Reliability and willingness to work night / on‑call shifts
Pay, leave & benefits (summary):
- £26.22 paid for each on‑call standby shift
- £18.90 per callout (up to 90 minutes)
- £12.97 per hour for callouts over 90 minutes
- Mileage reimbursement for all journeys
- Annual leave linked to rota pattern, plus pro‑rata bank holidays
- A day’s leave for your birthday
- Pension with matched contributions up to 7.5%
- Uniform and full training provided
- Wellbeing and development support
Progress Housing Group is a Living Wage accredited employer. A full explanation of pay and shifts will be provided at interview.
"It’s so rewarding to know that you’ve made someone’s day." Apply now if you’re looking for flexible, meaningful work that supports your local community.
Emergency Home Responder in West Kirby employer: Progress Housing Group
Progress Lifeline is an exceptional employer, offering a fulfilling role as an Emergency Home Responder in Kirby, where you can make a real difference in the lives of vulnerable individuals. With benefits like flexible working hours, professional development opportunities, and a supportive work culture, employees are empowered to grow while enjoying a meaningful career that prioritises dignity and wellbeing. Join us to be part of a team that values your contributions and provides comprehensive training, ensuring you feel confident and capable in your role.
StudySmarter Expert Advice🤫
We think this is how you could land Emergency Home Responder in West Kirby
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might know someone in the emergency response field. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for those interviews! Research common questions for Emergency Home Responder roles and practice your answers. Show them you’re not just about the skills, but also about the compassion and support you can provide.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you on their radar and shows you’re genuinely interested in the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen on joining our mission to help others live safely at home.
We think you need these skills to ace Emergency Home Responder in West Kirby
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of an Emergency Home Responder. We want to see how you can make a real impact in supporting vulnerable people at home.
Showcase Your Communication Skills:Since strong communication is key in this role, use your application to demonstrate your ability to communicate effectively. Share examples of how you've reassured others or handled challenging situations calmly.
Highlight Your Reliability:We’re looking for dependable individuals, so be sure to mention any past experiences that showcase your reliability. Whether it’s previous jobs or personal commitments, let us know how you’ve been someone others can count on.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this meaningful role. Plus, it’s super easy to do!
How to prepare for a job interview at Progress Housing Group
✨Know the Role Inside Out
Make sure you understand what being an Emergency Home Responder entails. Familiarise yourself with the responsibilities, such as attending emergency calls and supporting vulnerable individuals. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Communication Skills
Since strong communication is key in this role, think of examples from your past experiences where you've effectively communicated in challenging situations. Be ready to discuss how you would reassure customers and assess situations calmly during the interview.
✨Demonstrate Reliability and Flexibility
The job requires a willingness to work night and on-call shifts, so be prepared to discuss your availability and how you manage your time. Highlight any previous experiences that showcase your reliability and adaptability in various work environments.
✨Express Your Passion for Helping Others
This role is all about making a positive impact in people's lives. Share your motivation for wanting to support vulnerable individuals and how you believe you can contribute to their dignity and wellbeing. A heartfelt connection to the role can set you apart from other candidates.