At a Glance
- Tasks: Respond to emergency calls and assist people in need with compassion and care.
- Company: Progress Lifeline, a community-focused organisation dedicated to helping others.
- Benefits: Competitive pay, flexible shifts, training provided, and wellbeing support.
- Other info: Perfect for retirees or those with emergency service backgrounds seeking meaningful work.
- Why this job: Make a real difference in your community while working from home.
- Qualifications: No prior experience needed; just a calm, reliable, and compassionate approach.
The predicted salary is between 27000 - 35000 £ per year.
Progress Lifeline provides a 24/7 emergency response service, helping people stay safe and independent at home. We’re recruiting Emergency Home Responders in Ulverston, well suited to retirees, semi‑retired workers and people with armed forces or emergency service backgrounds.
Why this role suits retirees & ex‑forces
Many of our responders are retired or semi‑retired. Others come from military or emergency service backgrounds. What they have in common is a calm, steady approach and a desire to use their experience to help others. Your natural reliability, judgement and people skills make you a perfect fit for this work.
About The Role
Working from home, you will:
- Respond to emergency alarm calls locally
- Reassure customers and assess situations calmly
- Assist people following non‑injury falls using specialist equipment
- Focus on dignity, reassurance and safety
- Work independently with support from our 24/7 Control Centre
What You’ll Need
- Full training is provided – no care experience required.
- You’ll be based in the Ulverston area and respond to calls across the wider local Lifeline service area
- Full UK driving licence and your own vehicle
- Calm, reliable and compassionate approach
- willingness to work night / on‑call shifts
Pay, Leave & Benefits (summary)
- £26.22 paid for each on‑call standby shift
- £18.90 per callout (up to 90 minutes)
- £12.97 per hour for callouts over 90 minutes
- Mileage reimbursement for all journeys
- Annual leave linked to rota pattern, plus pro‑rata bank holidays
- A day’s leave for your birthday
- Pension with matched contributions up to 7.5%
- Uniform and full training provided
- Wellbeing and development support
Progress Housing Group is a Living Wage accredited employer. A full explanation of pay and shifts will be provided at interview.
If you’re looking for flexible, meaningful work that supports your local community, click Apply Now.
Emergency Home Responder in Ulverston employer: Progress Housing Group
Progress Lifeline is an exceptional employer, particularly for retirees and ex-forces personnel, offering a fulfilling role as an Emergency Home Responder in Ulverston. With a strong focus on community support, we provide comprehensive training, flexible working hours, and a range of benefits including competitive pay, mileage reimbursement, and a pension scheme with matched contributions. Our supportive work culture prioritises employee wellbeing and development, making it an ideal environment for those looking to make a meaningful impact while enjoying a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Emergency Home Responder in Ulverston
✨Tip Number 1
Network like a pro! Reach out to your friends, family, and former colleagues. Let them know you're on the lookout for an Emergency Home Responder role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Practice your calm and reassuring approach. Since this role is all about helping others in emergencies, consider role-playing scenarios with a friend. This will help you feel more confident when responding to real calls.
✨Tip Number 3
Make sure your driving skills are sharp! As you'll need to respond quickly across the local area, take some time to familiarise yourself with the routes. A smooth drive means quicker response times and happier customers.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team at Progress Lifeline.
We think you need these skills to ace Emergency Home Responder in Ulverston
Some tips for your application 🫡
Show Your Compassion:In your application, let us see your caring side! Share experiences where you've helped others or made a difference. This role is all about lifting worries away, so highlight your people skills and calm approach.
Tailor Your CV:Make sure your CV speaks directly to the role of Emergency Home Responder. Emphasise any relevant experience, even if it’s not in care. We want to see how your background makes you a great fit for this position.
Be Honest About Availability:Since this role involves night and on-call shifts, be upfront about your availability. If you're flexible, let us know! It shows you're committed and ready to jump in when needed.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super straightforward!
How to prepare for a job interview at Progress Housing Group
✨Show Your Compassion
In this role, empathy is key. Be ready to share examples from your past experiences where you've helped others in stressful situations. This will demonstrate your ability to reassure and support customers effectively.
✨Highlight Your Reliability
The job requires a calm and steady approach. Prepare to discuss times when you've had to make quick decisions or manage emergencies. This will show that you can be relied upon in critical moments.
✨Know the Role Inside Out
Familiarise yourself with the specifics of the Emergency Home Responder position. Understand the types of calls you might receive and the equipment you'll use. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Ask Thoughtful Questions
Prepare some questions about the company culture, training process, and support systems in place. This not only shows your enthusiasm but also helps you gauge if the role aligns with your values and expectations.
