At a Glance
- Tasks: Respond to emergency calls and support vulnerable people in their homes.
- Company: Progress Lifeline, a community-focused organisation making a real difference.
- Benefits: Competitive pay, flexible shifts, and wellbeing support.
- Other info: Join a Living Wage accredited employer with excellent training and development opportunities.
- Why this job: Make a meaningful impact while helping others live safely at home.
- Qualifications: Full UK driving licence, strong communication skills, and reliability.
The predicted salary is between 27000 - 35000 £ per year.
A meaningful alternative to retail, hospitality, driving or customer service roles. "It’s helping someone to live safely, at home." Progress Lifeline provides emergency response services that support vulnerable people in their own homes. We’re recruiting Emergency Home Responders in Huyton and welcome applicants looking for a role with purpose and real impact.
The role
- Working From Home, You’ll:
- Attend emergency alarm calls in your local area
- Reassure customers and assess situations safely
- Assist people following non‑injury falls using specialist equipment
- Support dignity, confidence and wellbeing
- Work independently, backed by our 24/7 Control Centre
What You’ll Need
- You’ll be based in the Huyton area and respond to calls across the wider local Lifeline service area
- Full UK driving licence and your own vehicle
- Strong communication skills and a calm approach
- Reliability and willingness to work night / on‑call shifts
Pay, Leave & Benefits (summary)
- £26.22 paid for each on‑call standby shift
- £18.90 per callout (up to 90 minutes)
- £12.97 per hour for callouts over 90 minutes
- Mileage reimbursement for all journeys
- Annual leave linked to rota pattern, plus pro‑rata bank holidays
- A day’s leave for your birthday
- Pension with matched contributions up to 7.5%
- Uniform and full training provided
- Wellbeing and development support
Progress Housing Group is a Living Wage accredited employer. A full explanation of pay and shifts will be provided at interview.
If you’re looking for flexible, meaningful work that supports your local community, click Apply Now. Safer. Calmer. Better.
Emergency Home Responder in Liverpool employer: Progress Housing Group
Progress Lifeline is an exceptional employer, offering a fulfilling role as an Emergency Home Responder in Huyton, where you can make a real difference in the lives of vulnerable individuals. With a strong focus on employee wellbeing, competitive pay, and comprehensive training, we foster a supportive work culture that values your contributions and encourages personal growth. Join us to enjoy flexible working arrangements, a Living Wage accreditation, and the satisfaction of helping your community live safely at home.
StudySmarter Expert Advice🤫
We think this is how you could land Emergency Home Responder in Liverpool
✨Tip Number 1
Get to know the company! Research Progress Lifeline and understand their mission. When you show genuine interest in helping vulnerable people live safely at home, it’ll shine through in your conversations.
✨Tip Number 2
Practice your communication skills! As an Emergency Home Responder, you'll need to reassure customers and assess situations calmly. Role-play with a friend or family member to get comfortable with these scenarios.
✨Tip Number 3
Be ready for on-call shifts! Make sure you’re flexible and can adapt to different situations. Highlight your reliability and willingness to work nights during interviews to show you’re the right fit for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and benefits right there, making it easier for you to prepare.
We think you need these skills to ace Emergency Home Responder in Liverpool
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for helping others shine through. We want to see that you genuinely care about making a difference in people's lives, especially in a role like this one.
Tailor Your CV:Make sure your CV is tailored to the Emergency Home Responder role. Highlight any relevant experience or skills that match what we're looking for, like strong communication skills and reliability. It helps us see why you're a great fit!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what makes you the right candidate for this meaningful job.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Progress Housing Group
✨Know the Role Inside Out
Make sure you understand what being an Emergency Home Responder involves. Familiarise yourself with the responsibilities, like attending emergency calls and supporting vulnerable people. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Communication Skills
Since strong communication is key in this role, think of examples from your past experiences where you've effectively communicated in challenging situations. Be ready to discuss how you would reassure customers and assess situations calmly.
✨Demonstrate Reliability and Flexibility
This job requires a reliable person who can work night and on-call shifts. Prepare to discuss your availability and any previous experiences that highlight your dependability. Mention how you manage your time and commitments to ensure you're always ready to respond.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process or how the 24/7 Control Centre supports responders. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
