Rent Collection & Tenancy Support Officer (Hybrid) in Leyland

Rent Collection & Tenancy Support Officer (Hybrid) in Leyland

Leyland Temporary 31500 - 38500 Β£ / year (est.) Home office (partial)
Progress Housing Group

At a Glance

  • Tasks: Manage rent accounts and support tenants in maintaining their tenancies.
  • Company: Progress Housing Group, dedicated to customer-focused housing solutions.
  • Benefits: Hybrid working, flexible hours, and a supportive team environment.
  • Other info: Join a dynamic team with opportunities for personal and professional growth.
  • Why this job: Make a real difference in people's lives while enjoying work-life balance.
  • Qualifications: Experience in customer service and a passion for helping others.

The predicted salary is between 31500 - 38500 Β£ per year.

Progress Housing Group is seeking an Income Collection Officer to join our Housing Operations team on a fixed-term basis of 12 months, with 36.25 hours per week. You will work with tenants to manage rent accounts, arrange payments, and access support to sustain tenancies, with a focus on early intervention and customer-focused solutions.

This role offers agile working with the ability to work predominantly from home after onboarding, occasional travel within the patch, and a strong commitment to supporting our tenants.

Rent Collection & Tenancy Support Officer (Hybrid) in Leyland employer: Progress Housing Group

At Progress Housing Group, we pride ourselves on being more than just a workplace; we are a community dedicated to making a meaningful impact in the lives of others. With a strong focus on professional development, flexible working arrangements, and a supportive culture, we empower our employees to thrive while shaping the future of housing asset strategy. Join us in Leyland, where your contributions will directly influence major investment decisions and help create lasting change in our communities.

Progress Housing Group

Contact Details:

Progress Housing Group Recruitment Team

We think you need these skills to ace Rent Collection & Tenancy Support Officer (Hybrid) in Leyland

Income Collection
Customer Service
Tenancy Management
Payment Arrangement
Early Intervention
Problem-Solving Skills
Communication Skills