At a Glance
- Tasks: Support tenants with rent collection and payment plans while providing essential advice.
- Company: Progress Housing Group, a community-focused organisation in Leyland.
- Benefits: Flexible working hours, competitive salary, and opportunities for personal development.
- Other info: Join a supportive team dedicated to improving tenant wellbeing.
- Why this job: Make a real difference in people's lives by helping them manage their housing finances.
- Qualifications: Strong communication skills and a passion for supporting others.
The predicted salary is between 30000 - 40000 £ per year.
Progress Housing Group in Leyland is seeking an Income Collection Officer to join an Area Housing Team.
You will support tenants across general needs, independent living and leasehold services, handling all aspects of income collection.
This role involves contacting customers in rent arrears, explaining their accounts and arranging payment plans, with a person-centred approach to help those facing difficulty access advice on Housing Benefit and Universal Credit.
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Hybrid Income Collection Officer – Rent & Tenancy Support in Leyland employer: Progress Housing Group
At Progress Housing Group, we pride ourselves on being more than just a workplace; we are a community dedicated to making a meaningful impact in the lives of others. With a strong focus on professional development, flexible working arrangements, and a supportive culture, we empower our employees to thrive while shaping the future of housing asset strategy. Join us in Leyland, where your contributions will directly influence major investment decisions and help create lasting change in our communities.
