At a Glance
- Tasks: Provide vital support to individuals affected by domestic abuse and help them rebuild their lives.
- Company: Join Key Unlocking Futures, a compassionate organisation making a real difference in Lancashire.
- Benefits: Competitive salary, 25 days leave, health cash plan, and work-life balance.
- Other info: Dynamic role with opportunities for community engagement and personal growth.
- Why this job: Make a lasting impact while empowering survivors to regain independence and confidence.
- Qualifications: Experience in support work and a passion for helping others.
The predicted salary is between 22000 - 26000 € per year.
Salary: £26,025 (3% increase in April 2026)
Location: Leyland
Contract: Permanent
Hours: 36.5 hours per week
Grade: Spot
Operations Manager: Key Unlocking Futures
About the Organization
At Key Unlocking Futures, we are dedicated to supporting individuals in Lancashire to overcome life's toughest challenges and achieve their potential. For over 30 years, we have provided critical services, including homelessness support, domestic abuse services, and youth counselling, helping over 7,000 people annually. We offer both preventative and crisis intervention services to empower people to rebuild their lives.
Your Role as a Domestic Abuse Outreach Worker for Key
The Domestic Abuse Outreach Worker plays a vital role in delivering high-quality, trauma-informed support to individuals and families affected by domestic abuse. Working in line with the organisation’s values and demonstrating them through every aspect of your practice, you will embody our commitment to kindness, dignity, empowerment, and partnership working. In this role, you will provide specialist one-to-one and group-based support to people experiencing, or at risk of, domestic abuse, ensuring each person receives a holistic, survivor-centred service that promotes safety, resilience, and long-term wellbeing.
Under the guidance of the Team Leader/Service Manager, you will manage a varied caseload, complete risk assessments, develop personalised safety plans, and work proactively to reduce harm and prevent crisis. You will work collaboratively with a wide range of statutory and voluntary partners—including housing, health, children’s services, adult safeguarding, and criminal justice agencies—to ensure individuals can access the right support at the right time. You will also contribute to community outreach, early intervention work, and awareness-raising activities to ensure support is accessible to those who may face barriers in seeking help.
This is a rewarding, impactful role that combines practical assistance, advocacy, and emotional support, enabling survivors to rebuild independence, regain confidence, and move forward with their lives.
What You Will Bring
- An understanding and ability to manage pathways and barriers for people accessing accommodation within the community, including refuge, move-on or safe house accommodation, independent tenancies, or safely returning to their own homes.
- Ability to manage a mixed caseload, ensuring all needs are fully assessed, including safeguarding concerns, risk and crisis management, and multiple needs such as mental health, alcohol use, and substance misuse.
- The desire to promote safe integration within local communities, supporting people to set up and sustain tenancies, and achieve positive outcomes related to recovery, health, finances, education, employment, and life-skills development.
- Able to provide practical and emotional support to people experiencing domestic abuse, ensuring survivors feel valued, heard, and supported through a fair, inclusive, and non-judgemental approach.
- Skills to deliver high-quality casework, including support planning and safety planning, for individuals in crisis or requiring safe housing.
- Willingness to liaise effectively with external organisations—including local authority housing teams, statutory services, and voluntary agencies—to ensure survivors can access suitable safe housing options such as sanctuary schemes, respite, refuge spaces, move-on accommodation, and resettlement support.
- Ability to build trusting relationships with survivors, helping them gain confidence, maximise independence, define personal goals, and engage with appropriate outreach services.
- An approach to work sensitively with survivors through 1:1 sessions, group work, and community drop-ins.
- A passion to raise awareness of domestic abuse through strong partnership working and community engagement.
- Full UK Driver License and use of your own vehicle for work purposes.
What We Offer
- A competitive starting salary of £26,025 in recognition of your skill and dedication. (3% increase in April 2026)
- A benefits package focused on work-life balance.
- 25 days paid leave (FTE) plus bank holidays.
- Access to Employee Assistance Programme (EAP)
- Health Cash Plan via Medicash.
Be Part Of Our Next Chapter
As we honour our past and look forward to the future, we invite you to bring your talents to Key Unlocking Futures. Apply now to join us in continuing to make a significant impact in the lives of many.
Application Details
- Application Closing Date: 22nd February 2026
- Interview Date: 5th March 2026 (provisional date)
Key is part of Progress Housing Group. We are committed to creating a diverse and inclusive workplace. We encourage all qualified individuals to apply and particularly encourage applications from people in underrepresented groups.
Domestic Abuse Outreach Worker in Leyland employer: Progress Housing Group
At Key Unlocking Futures, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in the lives of individuals facing domestic abuse. Our supportive work culture fosters compassion and collaboration, providing employees with opportunities for professional growth and development while ensuring a healthy work-life balance through generous leave and benefits. Located in Leyland, our team is united by a shared commitment to empowerment and community engagement, making every day a chance to contribute to positive change.
StudySmarter Expert Advice🤫
We think this is how you could land Domestic Abuse Outreach Worker in Leyland
✨Tip Number 1
Network like a pro! Reach out to people in the field of domestic abuse support, attend relevant events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Key Unlocking Futures and understanding their values. Think about how your experiences align with their mission to empower individuals facing domestic abuse. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to trauma-informed care and community outreach. Use real-life examples from your past work to demonstrate your skills and commitment to supporting survivors.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Key Unlocking Futures.
We think you need these skills to ace Domestic Abuse Outreach Worker in Leyland
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for supporting individuals affected by domestic abuse shine through. We want to see your commitment to making a difference and how you embody our values of kindness and empowerment.
Tailor Your Experience:Make sure to highlight your relevant experience in managing caseloads and providing support. We’re looking for specific examples that demonstrate your ability to handle sensitive situations and work collaboratively with other agencies.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language to describe your skills and experiences, ensuring we can easily see how you fit the role of Domestic Abuse Outreach Worker.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this impactful role. We can’t wait to hear from you!
How to prepare for a job interview at Progress Housing Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Domestic Abuse Outreach Worker. Familiarise yourself with trauma-informed support practices and the specific challenges faced by survivors. This knowledge will help you answer questions confidently and demonstrate your commitment to the role.
✨Showcase Your Empathy
In this line of work, empathy is key. Prepare examples from your past experiences where you've provided emotional support or advocated for someone in need. Highlight how you built trust and helped individuals navigate their challenges, as this will resonate with the interviewers.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage crises. Think about potential situations you might face in the role and how you would handle them. Practising these responses can help you articulate your thought process clearly during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the organisation and its approach to supporting survivors. This shows your genuine interest in the role and helps you gauge if the organisation's values align with yours. It’s a great way to leave a lasting impression!
