At a Glance
- Tasks: Support the digital transition by coordinating appointments and managing stock processes.
- Company: Progress Lifeline, a leader in digital care solutions.
- Benefits: Competitive salary, supportive environment, and opportunities for personal growth.
- Other info: Join a people-focused team that values inclusion and community support.
- Why this job: Make a real difference in people's lives while developing valuable skills.
- Qualifications: Basic IT skills, strong communication, and attention to detail.
The predicted salary is between 26423 - 26423 € per year.
Department: Progress Lifeline
Salary: £26,423 (Pro-rata)
Location: Leyland (office-based)
Hours: 36.25 hours per week
Contract: Fixed Term for up to 6 months
Progress Lifeline is at the forefront of the UK-wide digital transition - supporting the move from analogue to digital Technology Enabled Care. This national change is vital to ensuring our customers continue receiving safe, reliable support at home and in their communities.
About The Role
You’ll play a key role in helping deliver Progress Lifeline’s digital transition, supporting the team to keep the programme running smoothly day to day. This is a varied role where you’ll:
- Coordinate appointments between customers and field installers
- Organise visits across geographical areas
- Support the team to meet daily and weekly targets
- Support stock processes - helping monitor and replenish equipment, process returned items, and ensure records and databases are kept up to date and accurate
A big part of the role is communication. You’ll speak with customers, families, and colleagues over the phone, keeping everyone informed and ensuring a smooth and well-organised service. Confidentiality and accuracy are essential throughout.
Essential Qualifications
- Basic IT skills (Word, databases, and general systems)
- Confidence arranging and scheduling appointments across different areas
- Strong attention to detail when updating systems and records
- Excellent communication skills, especially over the phone
- Ability to work independently and manage a varied workload
Desirable Qualifications
- Experience working with older or vulnerable people
Why Progress? Because we’re people-focused, genuine, and forward-thinking. We care deeply about our colleagues and communities, and we’ll support you to grow in a role that really matters. We welcome applications from everyone, especially from underrepresented groups. Inclusion matters here.
Administration Assistant (Digital Transition Assistant) in Leyland employer: Progress Housing Group
At Progress Lifeline, we pride ourselves on being a people-focused employer that values genuine connections and forward-thinking initiatives. Located in Leyland, our office environment fosters collaboration and inclusivity, providing employees with opportunities for personal and professional growth while contributing to a vital national digital transition. Join us to be part of a meaningful mission that supports our communities and enhances the lives of those we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Administration Assistant (Digital Transition Assistant) in Leyland
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend local events, or join online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice makes perfect! Before any interview, do a mock run with a friend or family member. This will help you get comfortable with your answers and boost your confidence when it’s time to shine.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for passionate individuals to join our team. Plus, it’s the best way to ensure your application gets seen by the right people.
We think you need these skills to ace Administration Assistant (Digital Transition Assistant) in Leyland
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights the skills and experiences that match the role of Administration Assistant. We want to see how your background aligns with our digital transition goals, so don’t be shy about showcasing relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how you can contribute to Progress Lifeline’s mission. Keep it friendly and professional – we love a personal touch!
Show Off Your Communication Skills:Since communication is key in this role, make sure your application reflects your ability to convey information clearly. Whether it’s through your writing style or examples of past interactions, let us see your communication prowess!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Progress Housing Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities, especially around coordinating appointments and managing records. This will help you demonstrate how your skills align with what they’re looking for.
✨Show Off Your Communication Skills
Since communication is a big part of this role, prepare examples of how you've effectively communicated in previous positions. Think about times when you’ve had to explain complex information clearly or handle difficult conversations over the phone.
✨Highlight Your Attention to Detail
This position requires strong attention to detail, so be ready to discuss how you ensure accuracy in your work. Bring up specific instances where your meticulousness made a difference, whether it was in updating records or managing stock processes.
✨Demonstrate Your IT Proficiency
Basic IT skills are essential for this role. Brush up on your knowledge of Word and databases, and be prepared to discuss how you’ve used these tools in past roles. If you have experience with any specific systems mentioned in the job description, make sure to highlight that too!
